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Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...
Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending. Our South...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...
Purpose of the Job:As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Customer Service QA & Training Manager role is to co-design, develop and deliver robust customer quality assurance frameworks, processes, and guidelines...
About our team and business at Kerston Foods: As a leading force in the food distribution industry in the Western Cape, Kerston Foods thrives on innovation, sustainability, and visionary long-term strategies that set us apart. With an ever-expanding presence, a committed workforce, and an infectious team spirit, we're not just a company; we're a dynamic growth engine. When you join us, you step...
Job Title: Customer Service Manager Location: Cape Town (Head Office) – with travel to Johannesburg as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment, managing both Cape Town and Johannesburg...
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. The successful applicant will be responsible for but not limited to the following job functions: -...
About Happy Pay Happy Pay is an ad‑subsidised payments network that gives South Africans access to zero‑cost credit at checkout. Our model is powered by a blend of merchant fees and a performance advertising platform that connects high‑intent shoppers with relevant brands. We exist to save consumers millions in interest and fees, while helping merchants boost conversion, increase average order...
Solution Architect III - Customer MarketingAbout the job Solution Architect III - Customer Marketing - Degree in Information Systems / B Sc Computer Science (or similar) essential. Knowledge and Skills - 7 - 10 years working experience within the IT industry. - 5+ years experience with customer marketing, customer interactions, customer analytics and digital omnichannel solutions. - 5 years...
RelyComply is redefining compliance for the digital era, empowering financial institutions to combat financial crime with intelligent, automated solutions. Our mission is to transform outdated regulatory processes into efficient, data-driven systems that foster innovation, transparency, and trust across global financial ecosystems. Guided by our core values—Innovation, Compliance Excellence,...
Our client is looking for a detail-oriented, analytical, and passionate about international trade compliance Customs and Tariff Control Specialist with Perishable Goods experience. This is a key role within our organization, ensuring that customs entries and tariff classifications are accurate, compliant, and aligned with the highest regulatory standards. Minimum Qualifications: - Matric /...
Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About...
- Oversee the daily operations of the Customer Support team to ensure smooth workflow, timely execution of tasks, and adherence to established processes and timelines. - Monitor and motivate team members to achieve daily, weekly, and monthly KPI targets. - Track efficiency and activity levels of agents to ensure timely responses to inquiries in line with internal SOPs and SLAs. - Analyse gaps in...
Customer Success Manager (German Speaker) Department: Customer Success Location: Remote (DE based) or in one of our office locations (Lisbon, Breda or Cape Town) Contract Type: Full-time (12-month freelance contract, with a view to permanent) Language Requirement: Fluent German (native speaker) About RoomRaccoon RoomRaccoon is an award-winning, all-in-one hotel management system (HMS) on a...
AnyVan makes moving anything, anywhere easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we’re proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we’re asset light - i.e., we don’t own any vehicles or employ any drivers. We work with...
At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It’s the reason we love rolling up our sleeves and getting down to work - and it’s why we’re so successful. It takes an entire team to stand behind something big. Interested? Position Overview As a member of Crisis24's Customer Success division,...
DUTIES: - Planned, frequency determined, customer visits. - Provide technical assistance. - Client contact. - Ensure that parts and labour sales budgets are achieved. - Technical diagnosis of customer problems. - Provide immediate corrective action or feedback to service staff. - Installations/machine hand overs including operator training & maintenance training. - Commissioning of components. -...
Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl...
AnyVan makes moving anything, anywhere easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we’re proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we’re asset light - i.e., we don’t own any vehicles or employ any drivers. We work with...