customer experience jobs in Parow

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

Job Location Bellville, Western Cape, South Africa Application Deadline February 09, 2026 Job Description Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training...

A global retail brand located in Bellville is seeking a Floor Supervisor to support the Store Manager. This role involves enhancing customer experiences and driving store outcomes through effective team engagement, culture development, and operational excellence. The ideal candidate will have a keen commercial eye to spot opportunities and improve results. Join us to make a positive impact...

A leading financial services provider in Bellville seeks a Branch Manager to drive customer engagement and revenue growth. You will lead branch strategy, ensuring compliance and operational excellence while fostering stakeholder relationships. A minimum of 5 years in the industry is required, with a focus on leadership and service management. This role offers ongoing training and a collaborative...

A leading retail company located in Stellenbosch is seeking an individual for an operational management role. The position focuses on directing activities at the point of sale, ensuring superior customer service, and efficient cash and stock management. Candidates should have at least Grade 12 education and experience in the retail/FMCG sector. You will be responsible for training staff,...

A prominent financial institution in Cape Town is seeking a dedicated individual for a customer service role. You will be the first point of contact for customers, assisting them with inquiries and ensuring their needs are met professionally. Ideal candidates will have 1-2 years of branch banking experience, strong communication skills, and proficiency in banking software. Knowledge of financial...

A fast-growing customer experience company in Cape Town is looking for a Customer Experience Executive who speaks Arabic. The ideal candidate will have a passion for excellent customer service, experience in customer-focused roles, and the ability to manage customer complaints effectively. This full-time role offers the chance to be part of a supportive and ambitious team, working towards...

A leading tech company in Cape Town is seeking a Returns Experience Product Manager to own the product roadmap for customer-focused products. You will drive strategy, define requirements, and collaborate with cross-functional teams to enhance the returns and refunds experience. The ideal candidate should have a Bachelor's degree and over 4 years of experience in managing technical products....

A leading business in the payments industry is seeking a Head of Product to define and execute the product vision and roadmap. In this high-impact role, you will lead cross-functional teams to deliver innovative payment solutions while ensuring compliance and operational efficiency. The ideal candidate has significant experience in fintech, strong stakeholder management skills, and a passion for...

What we offer When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve...

A local bookstore in Cape Town is looking for an enthusiastic individual with a passion for books. The role involves organizing shelves, assisting customers, and conducting sales. Candidates must have prior experience in the book industry, good communication skills, and a neat appearance. A positive attitude and ability to work retail hours are essential. If you think you fit this role, please...

A health-focused retail company in Cape Town seeks team members dedicated to excellent customer service. The role involves greeting customers, ensuring effective store procedures, and assisting with stock management. Candidates should have Grade 12, ideally with 2 years of retail experience, and a passion for health and wellness. Team members enjoy benefits such as performance incentives, medical...

A leading BPO company in Cape Town seeks a talented individual to deliver exceptional customer service. You will engage with clients to resolve queries, process payments, and provide technical support. Ideal candidates possess Matric and have 6-12 months of call center experience, particularly in banking or insurance. This role is essential in facilitating seamless customer experiences across...

A retail company in Cape Town is looking for a vibrant Store Manager to lead daily operations, ensure excellent customer service, and maintain effective stock management. The ideal candidate will have at least 3 years of experience in a managerial role, strong sales and service management capabilities, and the ability to develop and train staff. This position is full-time and offers a dynamic...

A customer service company in Cape Town is seeking a Customer Service Agent to ensure exceptional service delivery. The role involves managing customer inquiries, resolving issues, and providing accurate product information. Candidates should possess a Grade 12 qualification and at least one year of experience in a similar environment. Proficiency in Microsoft Office 365 is essential. This...

An innovative customer service provider in Cape Town is seeking a Customer Experience Sales Specialist to elevate service and sales. The specialist will engage with customers across various platforms and maximize order values through skilled sales techniques. Ideal candidates have over a year of remote sales and customer support experience, and familiarity with e-commerce is essential. This role...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. Key...

A leading customer service firm is seeking a Customer Services Team Lead in Cape Town, South Africa. This role involves team leadership, developing customer-centric strategies, and ensuring excellent service delivery. The ideal candidate will have over 2 years of experience in a call center environment and a strong commitment to customer satisfaction. You will oversee a team of agents, enhance...

A retail company in Cape Town is seeking a Sales Advisor for their store. The role focuses on exceptional customer service and driving sales through effective cross and up selling. Candidates should have experience in cosmetics and ideally possess retail experience. Responsibilities include creating an appealing shopping environment, maximising sales through promotions, and ensuring excellent...

A retail company in Mitchells Plain is looking for an individual to provide administrative support to their Customer Experience department. Key tasks include ensuring compliance with Service Level Agreements and conducting customer service activities. Candidates should have matric qualification, and an NQF Level 5 in Business is advantageous. Additionally, 4 years in customer experience is...