Customer Experience Agent jobs in Parow

Join Our A-Team: French-Speaking Customer Service Agents Wanted! Are you ready to add a dash of 'ooh la la' to your career? Look no further! We're on the hunt for lively and motivated French-speaking Customer Service Agents to join our Somerset-based contact center, nestled in the heart of the Helderberg Area. We're not just a company; we're a global family, and we want you to climb the ladder...

Meridian Wine Distribution, a trusted leader in the liquor industry, is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Brackenfell, Cape Town and is for a well-known wine company renowned for delivering premium products and exceptional service. Responsibilities Include: - Daily Order Check - Ensure telephones are manned effectively and...

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending. Our South...

Minimum Qualifications and Experience: - Matric - At least 1 to 2 years’ experience within a contact centre, of which admin experience would be beneficial. - Continuous Improvement experience beneficial. - Proven experience as an office administrator, office assistant or relevant role would be an advantage - Outstanding communication and interpersonal abilities - Excellent organisational...

Senior Customer Service Agents Wanted Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. Based in Brackenfell. --------------------------------------------------------------- Working hours:40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Role Purpose Deliver professional service to clients through various servicing channels (inbound calls, emails, walkin interactions etc.), and responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. Requirements - Grade 12 (essential). - 2-3 years' experience in a call Centre or client service environment...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

We handle customer queries and complaints from various clients. Duties and Responsibilities: - Handle customer complaints, - Provide appropriate solutions and alternatives within the time limits; - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take customer calls and provide accurate,...

Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...

Requirements:Experience dealing with customers Matric Credit & Criminal clear Must be willing to work as a flexi for at least 5 hours per day. MUST NEVER HAVE WORKED IN A CALL CENTRE BEFORE Job Type: Part-time Salary: R4,300.00 per month Application Question(s): - Are you able to work in Bellville and Century City? - Are you able to work shifts including weekends and public holidays? -...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

About the Role We’re excited to be looking for a Solution Architect – Customer Service Experience to join our platform and engineering organization! In this role, you will work with customer service experience business and product leaders and cross functional engineering teams to design and evolve the technology foundation that powers customer support across digital banking channels. You’ll...

Customer Experience Advisor Support a growing logistics service across Europe hybrid role in CPT Hybrid/Office | R18,000 R25,000 | Netherlands/Belgium hours About Our Client Our client is an entrepreneurial logistics services company operating as a transportation reseller across Belgium and the Netherlands, with expansion plans into Spain. The company supports a franchise network of Shipping...

Temporary Guest Experience Agent(16288) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

- - Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch...

- - Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the...

Customer Experience Team Leader Lead and inspire a dynamic customer service team for a growing UK-based logistics business. Cape Town (Remote to start, office-based within 3 months), up to R40,000/month About Our Client Our client is a UK-based logistics and supply business experiencing strong growth, with operations supported by a South African-based team. They are focused on delivering...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...