IT customer support at IT jobs in Parow

The primary purpose of this role is to provide first line IT support to local users. Providing hardware & software support as & when needed, whist continually working with the centralised UK IT team to deliver an excellent internal service. Principle Duties- Provide timely & effective technical support to end-users via various communication channels, addressing hardware & software issues,...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

A well-established organisation is seeking an experienced Senior IT Technician to join its IT team and provide high-level technical support across the business. This is a full-time, office-based role within a structured IT department supporting multiple sites and a large end-user base. The role is suited to a technically strong, hands-on IT professional with solid experience in servers,...

Our client an IT Service provider, is looking for a Technical Specialist. The Technical Specialist role is to provide a single point of contact for end users to receive support, and maintenance within the organisation’s computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all computer hardware and equipment to ensure optimal workstation...

Brackenfell 31 Jan 2026 Full time Essential Health Pharmacy Group is recruiting for an IT Technician. This role will involve a combination of IT infrastructure, systems management and networking. The position is based at our Head Office in Brackenfell. Duties and Responsibilities- Install and configure IT equipment: Computers, laptops, laying of network cables, install of IP Phones,...

SALARY k approx TCTC Monthly The IT Desk-Based Account Manager will be responsible for delivering against the sales plan for the Redsquid business. This includes managing and expanding a portfolio of desk-based accounts, generating new business opportunities, and converting leads into profitable wins. This is a fantastic opportunity for a motivated sales professional with IT and...

We are seeking a proactive and detail-oriented IT Administrator to join our growing team. This is a fantastic opportunity for someone with a solid foundation in IT support and systems administration, who thrives in a dynamic environment and enjoys keeping systems running smoothly. This position requires strong organisational skills, process ownership, and the ability to flag and resolve issues...

Do you want to save lives? Our Service is a leader in our industry and IT requires innovative and responsible people to help us deliver a life-saving service. An opportunity has arisen for an IT Professional who wants to make a difference in people's lives to join a dynamic and supportive IT Solutions Team. In this exciting role, you will liaise both with the internal development team and...

We are looking for a motivated and detail-oriented Junior IT Administrator to support the day-to-day IT operations of the business. The successful candidate will provide first-line technical support, ensure the stability of IT systems, and contribute to the ongoing improvement of infrastructure, security, and processes. This role requires a combination of technical expertise, strong...

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for...

Responsibilities: - Responsible for network setup & diagnostics; - Responsible for the installation of LT routers and Wi-Fi routers; - Responsible for the installation of hardware and software; - Troubleshooting and fault diagnosis. Responsible for LAN cabling with the knowledge of topology (Ethernet); Requirements: - Experience in wireless networking; - Firewalls experience; - Diploma in IT...

Are you a hunter? A closer? A tech-sales professional who knows how to translate IT solutions into real business value? If you have at least 1 year of experience selling Managed IT Business Systems or Microsoft Cloud solutions, this is your opportunity to join a leading Cape Town team, work with cutting-edge technology, and earn uncapped commission on top of a competitive base. Why this role is...

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

About Ekco 🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...

Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...

Office Location: Century City, Cape Town, South Africa In Office Requirement: In-office, 5 days per week Salary: R40,000 pm Why Midnite? Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for building the best sportsbook & casino experience possible, allowing our fans to feel closer to the...

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...

Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....