A leading recruitment firm is seeking a Service Advisor for a client in Pinetown. The role entails providing exceptional customer service and coordinating repairs for vehicles. Key duties include scheduling appointments, providing cost estimates, managing customer communications, and ensuring timely service completion. The ideal candidate must have proven experience in a similar role, strong...
A leading recruitment firm is seeking a Sales and Technical Manager in Pinetown, KwaZulu-Natal. The role involves building strong customer relationships, managing sales budgets, and addressing technical service requests. Ideal candidates hold an engineering degree (B-Tech or BSc) and have prior experience in technical sales. This position requires excellent organizational skills and...
About the job Customer Services Team Leader Key purpose: To manage supervise planners, internal sales coordinators and cash sales personnel. Duties and experience: - Issue weekly production schedules for production requirements. - Plans are up to date and always showing an accurate reflection of what is running. - Plan reflects all job delays. - Planning information prepared for review...
The purpose of the position is to support the achievement of the branch's targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Job Outputs: - Effectively handle all aspects of the customer's check-out and check-in rental transaction in accordance with company, quality control, claims and accident...
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. - And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the...
A leading pet retailer in South Africa is seeking passionate and driven sales assistants for their Kloof store. Responsibilities include providing excellent customer service, ensuring stock availability, and adhering to company policies. Ideal candidates will have a Matric or equivalent, strong verbal communication skills, and a love for animals. Join a team that values reliability and customer...
A dynamic company in Durban is seeking a hands-on Branch Manager to lead their busy branch. The ideal candidate should be experienced with at least 3 years in a supervisory or managerial position, possess strong leadership skills, and have a solid understanding of operations. A valid driver’s license and a willingness to travel are essential. This role places a high value on customer satisfaction...
A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...
A leading financial services company based in Durban is seeking an OMF Branch Manager to lead a team towards achieving local business goals. The successful candidate will develop strong customer relationships, implement effective account management strategies, and oversee operational performance. Ideal candidates possess strong leadership capabilities and a background in sales or customer...
Summary Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...
Key Responsibilities - Handle inbound customer enquiries via voice, email, and/or chat (campaign dependent) - Provide clear, accurate, and professional responses to customers - Resolve customer issues efficiently while maintaining service quality - Follow defined processes, playbooks, and tone guidelines - Escalate queries or issues according to established procedures - Maintain...
Your Tasks Customer Collaboration - Establish strategy to strengthening collaboration and leveraging optimization opportunities with selected customers - Generate and maintain Customer Development Matrix as an overview and tool for prioritization of these opportunities - Proactively engage with customers and establishing and maintaining relationships (especially also via consistent face to face...
Overview A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time Qualifications - National Diploma/Degree or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical...
My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...
PURPOSE OF THE ROLE The Customer Operations Specialist will be responsible for delivering high-quality, accurate, and efficient operational support to customers as part of the campaign. The role focuses on managing customers' queries, processing requests, and ensuring adherence to campaign procedures and service standards. This position is ideal for individuals with strong attention to detail,...
A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...
A global skincare company in Durban is seeking a dedicated Customer Supply Chain Manager to enhance collaboration with clients and drive operational efficiencies. The ideal candidate will possess over 5 years of experience in customer service roles. Responsibilities include ensuring service level performance, managing customer dashboards, and influencing key stakeholders while optimizing...
A leading recruitment firm seeks a Customer Services Team Leader in Pinetown, KwaZulu-Natal. This role involves managing a team of planners and sales coordinators while ensuring efficient production scheduling and customer service standards. The ideal candidate should have a minimum of 3 years in customer service, be proficient in SAP and advanced Excel, and possess strong interpersonal skills....
A leading technology support firm in Durban is seeking a Technical Support Agent to provide high-quality support to customers. This role involves troubleshooting issues, guiding customers, and maintaining records of interactions. Ideal candidates will have strong problem-solving skills and the ability to manage multiple conversations. The position offers competitive salary and bonuses, with...