first line support jobs in Pretoria, Gauteng

A tech support company is seeking a Support Technician, Tier I, as the first point of contact for customers and employees needing technical assistance. This role involves answering support requests, providing troubleshooting for common IT issues, and documenting resolutions in a helpdesk system. Candidates should have strong customer service skills and a basic understanding of IT systems to...

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...

Job category: Health, Fitness, Medical and Optometry Contract: Permanent Business Unit: Queenswood Remuneration: R 416,307.00 EE position: No Introduction The Shift Supervisor is responsible for overseeing the daily operations of the processing laboratory during their assigned shift. This includes supervising employees, ensuring compliance with policies and procedures, and maintaining the...

RESPONSIBILITIES: - Design and develop new software - Software analysis, code analysis, requirement analysis and software review, - Software modelling and simulation - Front end graphical user interface design - Integrate software with existing systems - Customer liaison - servicing customers request and assist with development and introduction of new projects - Trouble shoot problems and...

Customer Support: Act as the primary interface for client technical problems, resolve tickets, and provide on-site or remote support.Technical Expertise: Work with VoIP systems, network devices, servers, Active Directory, and advanced configurations like VPNs and failovers.Maintenance & Configuration: Install, troubleshoot, and maintain IT systems, including wireless devices, firewalls, and DNS...

A dynamic remote-first SaaS company is seeking a Senior Software Engineer in South Africa. The role requires expertise in modern typed languages and complex distributed systems, where you'll design and develop crucial software solutions. With a focus on scalability and customer success, you'll enjoy remote work flexibility and participate in a collaborative, energetic environment. This...

A customer service focused company in Pretoria is seeking candidates to ensure exceptional service delivery by processing client transactions accurately and efficiently. The ideal candidate will support business growth and operational efficiency while maintaining compliance with policies and regulations. Key responsibilities include managing customer relationships, resolving queries, and ensuring...

A recruitment agency is seeking a Support Customer Care Consultant in Centurion, South Africa. The successful candidate will provide first level support, handling customer care inquiries and IT incidents efficiently. Candidates should possess a completed degree or diploma in Accounting, strong I.T knowledge, and experience with Dealer Management Solutions. Advanced MS Excel skills and experience...

A well-established Insurance Brokerage in Pretoria North is looking for a Short-term Underwriter (Personal Lines & Claims) to join their team! The successful candidate will full ownership of a personal lines portfolio, managing the entire lifecycle of both underwriting and claims with minimal supervision. Key Responsibilities: - Manage the full personal lines policy lifecycle, including new...

Position: Independent Short-term Insurance Broker (Commercial) Location: Pretoria Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds? Raise your hand because WE’RE HIRING! It’s our mission to unleash the potential in our team, and we know that teams...

We are X, bigly labs, Dis-Chem’s high-performance innovation hub; a place where bold ideas meet data, design, and radical customer focus to reimagine what healthcare can be. Our mission is to power the future of healthcare by lowering costs, unlocking new possibilities, and improving access to healthcare for all South Africans. We do this through cutting-edge digital solutions that deliver...

Overview Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support. We are looking to appoint an Academic Support Co-ordinator at Vega, Pretoria Campus. Responsibilities - Academic Department...

Overview We are looking for a Desktop Support Technician to join the IT department at TreasuryONE. This role is suited to a dependable and technically capable professional who takes ownership of their work and delivers consistent, well-structured support in a corporate environment. The position involves providing first-line technical support across devices, systems, and applications, while...

Applicants must have the following requirements: Must have an equivalent tertiary IT qualification. Must have 2–4 years of experience in IT support with systems and network exposure. Must have experience in first- and second-line end-user support. Must have experience in desktop, endpoint, and user access administration (Active Directory exposure). Must have experience in network monitoring,...

-The main purpose of this position is to perform administrative support functions within the Group Security Management Department (GSMD) to support its programmes and overall operations.-Detailed DescriptionPerform general administrative tasks in support of the programmes and overall operations of the department, which include, but are not limited to, correspondence, facilities management,...

Pretoria, ZA Hybrid (Remote And In Person)- Full-Time- Herotel Business- Job Openings- Channel Support Agent - Tier 2 Applications are invited for the Channel Support Agent - Tier 2** position. This position will have remote work flexibility, reporting to the Channel Support Team Leader PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to: - Resolve all faults...

Our client is searching for an Operations Support Specialist (CMoS) to join their team. Location: Open to candidates in Cape Town or Pretoria Job Purpose: To work as part of a team, to manage and resolve client queries and support requirements related to the company's services. To implement, monitor and maintain the operation of products and services for corporate clients Role...

Position: Independent Short-term Insurance Broker (Commercial) Location: Pretoria Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds? Raise your hand because WE’RE HIRING! It’s our mission to unleash the potential in our team, and we know that teams...

Introduction A well-established Telecommunications company is looking for an Installations Support Technician to join their team. The suitable candidate will be required to provide remote Installation and technical support services to the company's Installers and customer on their VSAT services and any other of their Connectivity solutions if needed. Send your CV to hr5 (at) peopledimension...

A technology solutions firm in Pretoria is seeking a Desktop Support Technician to provide first-line technical support in a corporate environment. The ideal candidate will have an IT Diploma and 1-2 years of experience in IT support. You will be responsible for troubleshooting desktop, laptop, and mobile device issues, as well as supporting Microsoft 365 applications. Candidates should...