About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...
A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...
ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...
Job Title: 1st Line Support Engineer Location: Cape Town (Office -Based) Job Type: Full -Time | Permanent About the Company We are a rapidly expanding technology company headquartered in the South West, delivering innovative IT and communications solutions to small and medium -sized businesses. With multiple regional sales and support hubs, we pride ourselves on providing exceptional customer...
A leading IT services provider is seeking a Senior Tier 1 Helpdesk Technician in Johannesburg, Gauteng. In this mid-senior level full-time role, you will provide initial technical support to end-users, troubleshoot hardware and software issues, and assist with IT system maintenance. The ideal candidate will have an Associate's degree in Information Technology and at least 2 years of IT support...
The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...
A leading smart mobility SaaS company is seeking an Application Technical Support Officer in Cape Town. This role entails providing 1st and 2nd line support for large-scale web applications, ensuring timely resolutions, and communicating effectively with clients. Ideal candidates will have at least 2 years of experience in supporting software applications, familiarity with Linux and SQL, and the...
A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...
A leading Apple reseller in Ballito seeks a Technical Support Technician to deliver exceptional support services to customers. The role involves troubleshooting technical issues, providing software support, and training. Ideal candidates should have a Matric and an IT qualification (minimum A+/N+), along with experience in Helpdesk or 1st Line Support. Strong interpersonal skills, tenacity,...
1st Line Office & Content Support Technician – Gauteng Closing Date: 30 Nov 2025 Seeking a tech-savvy, multilingual support technician to handle remote troubleshooting, content updates, and helpdesk coordination. Must have an IT diploma/certification, experience in technical support, and strong PC and networking knowledge. Requirements: - Remote support & fault finding - Helpdesk ticket...
Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...
A leading IT service provider in Bellville is seeking a skilled 1st Line Engineer for their service desk. In this role, you'll receive and manage customer inquiries, troubleshoot issues using remote support tools, and ensure high customer satisfaction. Ideal candidates will have strong technical skills with Microsoft technologies and a proactive, customer-centric approach. You'll be supported in...
The Senior Tier 1 Helpdesk Technician is responsible for providing initial technical support to end-users, resolving basic issues, and ensuring the smooth operation of IT systems. This role involves troubleshooting, diagnosing, and resolving hardware and software problems, as well as onboarding and off-boarding users. This role will be supporting a US Client, the hours will be 9am - 6pm (Eastern...
1st Line Engineer – Service Desk (Cape Town – Onsite) This role is suited to someone who is a cut above the typical 1st Line Engineer, with a strong customer focus, solid technical foundations, and a desire to learn and grow. You will be responsible for receiving customer calls, tickets, and alerts, investigating issues, applying common workarounds and fixes, and ensuring customers are kept...
Overview 1st/2nd Line IT Support Engineer (Remote Cape Town Based) IT Support R18,000/month Full-time, Permanent About Our Client Our client is a UK-based Managed Service Provider with over 14 years of consistent growth, now expanding internationally. They are passionate about delivering outstanding IT services to SMEs across professional services, fintech, and hospitality sectors. With a...
A software specialist is seeking a Software Support Technician in Cape Town to support customers with technical software-related queries and perform troubleshooting tasks. Candidates must have a Matric/Grade 12 certificate, relevant IT certifications, and experience in 1st line support. Fluency in Afrikaans is essential, along with skills in communication and customer relations. This role...
A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...
1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...
1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 – R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...