A leading technology firm is seeking a Call Centre Administrator to join their Customer Experience Department in Johannesburg. This role is focused on ensuring the efficient operation of the Call Centre and responsibilities include managing the courier process, handling vendor payments, and organizing communication. The ideal candidate should have a matric and a certificate in administration or...
Tracker requires the services of a pro‑active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a key part in supporting the smooth operation of our Call Centre. Responsibilities - Managing the courier process at Head‑office - Compilation of weigh‑bills for Finance - Submitting...
A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...
Listing reference: track_ Listing status: Online Apply by: 21 January 2026 Position summary Industry: IT & Internet Job category: Call Centre and Telesales Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at...
At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business - both of which are key...
A recruitment platform is seeking a Customer Services Call Centre Consultant in Midrand. The role involves responding to customer queries via voice and email, providing resolutions, and handling various financial adjustments. Candidates should demonstrate strong communication skills, problem-solving abilities, and a commitment to excellent customer service. This position offers a chance to work...
A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR. Job Summary - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. -...
ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...
A leading advisory firm in Johannesburg is seeking a motivated Call Centre Sales Agent. The role involves making outbound calls, handling customer inquiries, and promoting products/services to achieve sales targets while providing excellent customer service. Candidates should have a Matric qualification and 6–12 months of call centre sales experience. Strong communication skills and a...
Overview Ampath Laboratories 2026/01/26 Centurion Job Reference Number: A240146 Department: Call Centre Industry: Pharmaceutical And Medical/Healthcare Job Type: Permanent Positions Available: 1 Salary: Market Related Job Summary As an Accounts Receivable Officer II in our dynamic Call Centre environment, you are the first point of contact for customers navigating their billing and...
A staffing agency in Cape Town is seeking a Customer Service Call Centre Agent on a short-term contract. The role involves providing exceptional service to clients, taking orders, and upselling products. Candidates must have at least 2 years of call centre experience, a completed Grade 12 certificate, and a clear criminal record. The working hours are Monday to Friday, from 7:30 AM to 5:00 PM, in...
A dynamic services company in Umhlanga is looking for enthusiastic Call Centre agents. The role offers a starting salary of R6000 with uncapped commission based on performance. Candidates must have at least 2 years of call centre experience and strong communication skills. This is an excellent opportunity for motivated individuals looking to advance their careers in a supportive environment....
A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...
A leading recruitment agency in Johannesburg is seeking a Data Analyst to enhance its collections team's performance through data-driven insights. The ideal candidate will have a Diploma or Degree in Data Analytics and 2–3 years of relevant experience. Responsibilities include analyzing debtor behavior, monitoring agent performance, and providing actionable insights to improve recovery rates....
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...
Overview Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a key part in supporting the smooth operation of our Call Centre. Position Summary Industry: IT & Internet Job category: Call Centre and Telesales Location:...
A logistics support company in Johannesburg is seeking a proactive Call Centre Administrator to oversee administrative tasks within their Customer Experience Department. Key responsibilities include managing the courier process, ensuring quality control, and handling documentation. Candidates should have a certificate in administration or secretarial, be proficient in Microsoft Excel, PowerPoint,...
A leading retailer is seeking a Call Centre Supervisor to organize day-to-day activities at the Contact Centre, manage and train agents, and enhance customer service quality. Responsibilities include overseeing agent productivity, resolving customer issues, and performance reporting. Candidates should have a strong background in customer service, leadership experience, and knowledge of call...
BMW : Customer Services Call Centre Consultant - Midrand Job Summary You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for...
Position Summary Industry: IT & Internet Job category: Call Centre and Telesales Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a...