A leading retail company is seeking Customer Service Agents to join their dynamic teams across South Africa. This entry-level, full-time role offers the chance to begin a career in retail with no previous experience required. Candidates will receive on-the-job training and will be responsible for delivering outstanding customer service, assisting with customer inquiries, and ensuring a neat...
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
We are Hiring Customer Care Agent (Gauteng) Closing: 2026-01-31 Instacom reserve the right not to make an appointment to any advertised position. Preference is always given to existing Instacom employees, and the choice made is purely on merit and qualifications. Instacom – Instant Communications Solutions(Pty) Ltd supports global fair practice and business ethics on continuous development of...
PLEASE NOTE BEFORE APPLYING - This position is based in Cape Town - South Africa. - Temporary contract offered 3 - 6 months (no freelance contract or expatriation). - Minimum 2 years of experience in a similar position especially in customer service. - Fluent in written and spoken English mandatory. - Fluent in French could be an advantage. CAPAGO is a French provider of outsourcing services...
A developing advisory and compliance-focused company is seeking a reliable and results-driven r emote part-time Sales & Customer Support Agent to support and increase its growing client base. This role is ideal for a confident communicator who excels in warm lead conversion, proactive business development, and cold calling, while also providing professional, ongoing customer support. The...
Customer Support Agent - Hermanus Join a Fast-Growing Fintech Authorised by the South African Reserve Bank Hermanus, Western Cape (On Site) | R18 000 - R25 000 per month About Our Client Our client is a forward-thinking fintech company operating as an Authorised Dealer with Limited Authority (ADLA) under the South African Reserve Bank. The business delivers secure, tech-enabled financial...
Overview Insurance Customer Service Agent (Night Shift) – WNS Cape Town, Western Cape, South Africa Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services,...
Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...
Banking Customer Care for Voice Processes, Voice Agent–Process Associate- English, OnSite, Johannesburg SA (BFS047582) With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters. At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our...
Listing reference: track_001429 Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. - The...
Our client,.calculated as a well-established and fast-growing sports betting operator, is seeking an experienced Customer Support Agent to join their Cape Town team. This role is strictly for candidates with prior iGaming or sports betting experience. If you have not worked in an onlineгээр betting, casino, or regulated iGaming environment before, this role will not be a fit. The Role You will...
We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...
Applications are invited for the Customer Recovery Agent position to be based in Tembisa. Purpose of the Role The Customer Recovery Agent will be the facilitator of the relationships between the business and the client, building an emotional connection with the brand and their customers, achieving customer centricity. Answering customer questions and addressing concerns. Problem solving and...
Overview An established insurance organisation THE UNLIMITED is seeking Customer Sales Agents to join their sales division. Responsibilities - Selling insurance products to customers - Achieving individual and team sales targets - Providing professional customer service - Ensuring accurate completion of sales Remuneration & Benefits - Performance-based remuneration paid on the 15th of each...
About the Company Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally. About the Role Be the human connection behind every beautiful purchase. As a Customer Service Agent, you’ll be...
A staffing agency in Cape Town is seeking a Customer Service Call Centre Agent on a short-term contract. The role involves providing exceptional service to clients, taking orders, and upselling products. Candidates must have at least 2 years of call centre experience, a completed Grade 12 certificate, and a clear criminal record. The working hours are Monday to Friday, from 7:30 AM to 5:00 PM, in...
A Business Process Outsourcing leader in Cape Town is seeking call center agents to support various customer service and sales projects. Responsibilities include managing inbound and outbound communications, ensuring excellent customer experiences, and documenting customer interactions. Ideal candidates are motivated with strong communication skills and a customer-oriented mindset. The role...
Job Summary Houston Skilled Consultancy is seeking motivated and empathetic Customer Service Agents to join our remote team. This role offers flexibility, allowing you to manage your work schedule while delivering exceptional service to our clients. As a Customer Service Agent, you will serve as the first point of contact for our customers, assisting with inquiries, resolving issues, and...
Applications are invited for the Customer Recovery Agent position to be based in Sebokong. PURPOSE OF THE ROLE The Customer Recovery Agent plays a key role in reconnecting dormant Herotel customers and recovering unused routers (CPEs) from clients who are no longer using their service. This is a field-based, customer-facing role focused on restoring active connections, educating clients on...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...