Customer Account Agent jobs in Cape Town

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Overview Insurance Customer Service Agent (Night Shift) – WNS Cape Town, Western Cape, South Africa Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services,...

PLEASE NOTE BEFORE APPLYING - This position is based in Cape Town - South Africa. - Temporary contract offered 3 - 6 months (no freelance contract or expatriation). - Minimum 2 years of experience in a similar position especially in customer service. - Fluent in written and spoken English mandatory. - Fluent in French could be an advantage. CAPAGO is a French provider of outsourcing services...

Our client,.calculated as a well-established and fast-growing sports betting operator, is seeking an experienced Customer Support Agent to join their Cape Town team. This role is strictly for candidates with prior iGaming or sports betting experience. If you have not worked in an onlineгээр betting, casino, or regulated iGaming environment before, this role will not be a fit. The Role You will...

A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and...

A leading wellness and fitness organization is seeking a Customer Service Agent in Cape Town, South Africa. This full-time entry-level role involves providing effective customer service through telephonic and written correspondence. Candidates should have excellent communication skills, experience in a contact centre, and a Matric qualification. The role includes capturing data, resolving...

A recruitment agency is seeking a Customer Service Agent in Cape Town to deliver exceptional customer service. This role involves managing calls, resolving customer queries, and ensuring product information accuracy. Candidates should have Grade 12, experience in a customer service role, and proficiency in Microsoft Office 365. The position requires flexibility with working hours, including...

A prominent BPO in Cape Town is seeking a skilled Quality Assurance Agent (German Speaking) to monitor and evaluate customer service interactions, ensuring adherence to quality standards. Responsibilities include providing feedback to customer service representatives and collaborating on improvements. The role requires fluency in German and English, and previous experience in quality assurance....

Company Overview Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of experience. We prioritize a customer‑obsessed ethos and deliver digital solutions that revolutionize client operations. Job Details - Seniority level: Entry level - Employment type: Full‑time - Job function: Other - Industries: IT Services and...

About the Company Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally. About the Role Be the human connection behind every beautiful purchase. As a Customer Service Agent, you’ll be...

LOCATION Cape Town, ZA JOB TYPE Full-Time POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

A staffing agency in Cape Town is seeking a Customer Service Call Centre Agent on a short-term contract. The role involves providing exceptional service to clients, taking orders, and upselling products. Candidates must have at least 2 years of call centre experience, a completed Grade 12 certificate, and a clear criminal record. The working hours are Monday to Friday, from 7:30 AM to 5:00 PM, in...

Customer Service Agent page is loaded## Customer Service Agentremote type: Oparte na pakiecie Officelocations: Cape Towntime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10115165The purpose of this role is to leverage AI tools and platforms to handle advanced customer problem-solving, provide empathetic support during emotionally charged...

About the Role: Be the human connection behind every beautiful purchase. As a Customer Service Agent, you'll be the first point of contact for customers offering warm, efficient, and solution-oriented assistance across platforms like email, live chat, and phone. This role is ideal for someone who is passionate about people, detail-oriented, and able to remain calm under pressure while...

2026-01-30 - 2026-03-01 Permanent EL003215 Sales and Marketing Western Cape , CPT - Southern Suburbs Chemical Manufacturing Company in Cape Town has an opportunity available for a Customer Service Agent / Telesales Consultant who will report to the Sales Admin Manager. Applicants are required to meet the following criteria: - Grade 12 (Matric) with certificate and/or other tertiary...

A Business Process Outsourcing leader in Cape Town is seeking call center agents to support various customer service and sales projects. Responsibilities include managing inbound and outbound communications, ensuring excellent customer experiences, and documenting customer interactions. Ideal candidates are motivated with strong communication skills and a customer-oriented mindset. The role...

HGS Cape Town, Western Cape, South Africa South Africa - Customer Service Agent - French Speaking - Fixed Term Contract Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management, delivering services worldwide for over four decades. We are committed to digital solutions and revolutionizing customer experiences, providing a competitive advantage...

Night Shift Customer Service Agent - Claremont WNS Cape Town, Western Cape, South Africa Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS serves 400+ global clients by combining operational excellence with domain expertise in Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Customer Service Agent - Graveyard Shift - Airline Campaign WNS Cape Town, Western Cape, South Africa Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services,...

WNS Cape Town, Western Cape, South Africa Overview WNS (Holdings) Limited is a global Business Process Management (BPM) leader providing services to 400+ global clients across multiple industries. Responsibilities - Agent should be willing to work in a 24x7 environment including weekend working - Must have excellent command over English Language - Dedicated to high quality experience for...