EC Security is seeking an experienced and results-driven Customer Care Manager to oversee the Customer Care Department and ensure a high standard of service delivery across the business. This role is responsible for managing client interactions, resolving complaints, overseeing cancellations, and ensuring that all customer concerns are handled professionally, efficiently, and in line with...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...
operations manager|supply chain management Purpose:This is a function where procedures are essential in encouraging responsiveness to our client’s needs and finding methods to support the company’s goals. Managing and overseeing all warehouse operations to ensure that the right products are delivered to the right location on time and at a good cost. This will involve overseeing team performance,...
Careers that Change Lives By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world. Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national...
Job Purpose To plan, manage and monitor the implementation of customer care related activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery and customer satisfaction. Position Overview:Specific Role Responsibilities:GENERIC JOB OUTPUTS PROCESS- Contribute to the development of the appropriate strategy and set targets within area...
Customer Care Maintenance Manager | National Tier 2 Builder Welink Recruitment Pty Ltd Sydney, NSW Quality Assurance and Control (Construction) Full-time Add expected salary to your profile for insights Customer Care Maintenance Manager Join a National Tier 2 Builder Delivering Quality Projects Across Australia Our client is a nationally recognized Tier 2 builder with a strong reputation...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises,...
The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...
We are looking for a young hardworking and ambitious individual to offer customer care at selected retail stores under our company. NO EXPIRIENCE NEEDED the potential candidate will be given intense management training and couching. Through our dynamic training program, you will gain hands-on experience, network with industry professionals, and embark on exciting travel opportunities—all while...
Minimum Requirements: - Must have a minimum of 3 to 5 years experience in Customer Care, specifically within the Automotive Industry - Automotive OEM Level experience will be highly advantageous - Diploma in Customer Service | Communications or similar essential - Strong proficiency in MS Office including Excel - Proven experience in management of Customer Enquiries and Complaints | Dealer...
Primary Purpose The Customer Care (Sales) Consultant secures sales and long-term customer relationships by reaching out to clients through constant and consistent calls, correspondence, and or other mediums of communication being utilized at our client. This individual offers our clients full product range and services as well as explains how these benefits the customer. This individual should...
We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...
Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa Check out The Global Talent Co.'s talent network: About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...
SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Loss Prevention/Customer Care Officer for our Somerset West branch (including our Warehouse in BlueCrane). Successful candidate will be responsible for: - Meeting customers at the door - Checking invoices and scanning out products before customer leaves the store - Directing customers to correct salesperson - Patrolling of...
Job Purpose The Customer Care Consultant is responsible for delivering excellent customer service while actively identifying opportunities to upsell second-gross and value-added products. The role focuses on increasing revenue, improving customer satisfaction, and strengthening long-term customer relationships. Key Responsibilities Handle inbound and outbound customer interactions via phone,...
Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...
Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...
We are looking for a young hardworking and ambitious individual to offer customer care at selected retail stores under our company. NO EXPIRIENCE NEEDED the potential candidate will be given intense management training and couching. Through our dynamic training program, you will gain hands-on experience, network with industry professionals, and embark on exciting travel opportunities—all while...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...
Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...