We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that customers are satisfied with products,...
Purpose of the job:The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service Level Agreements and procedures and proactively driving an excellent customer experience in the claimshandling process. Contribute towards ensuring the company achieves its objectives of...
Customer Service ~ InsuranceJHB North*:Customer Care Specialist - Illovo** 12 Month Fixed term Purpose The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with the Service Level Agreements and procedures and proactively driving an excellent customer experience in the...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...
Minimum Requirements: - Must have a minimum of 3 to 5 years experience in Customer Care, specifically within the Automotive Industry - Automotive OEM Level experience will be highly advantageous - Diploma in Customer Service | Communications or similar essential - Strong proficiency in MS Office including Excel - Proven experience in management of Customer Enquiries and Complaints | Dealer...
Primary Purpose The Customer Care (Sales) Consultant secures sales and long-term customer relationships by reaching out to clients through constant and consistent calls, correspondence, and or other mediums of communication being utilized at our client. This individual offers our clients full product range and services as well as explains how these benefits the customer. This individual should...
Location: Cape Town Industry: Fintech / Payments Experience Level: 3+ years Company Overview A South African payments and financial services business enabling fast, affordable, and reliable transactions for merchants across the country. Payments are the financial lifeline of every business, and the organisation s mission is to help entrepreneurs participate and prosper in the digital economy by...
We are looking for a young hardworking and ambitious individual to offer customer care at selected retail stores under our company. NO EXPIRIENCE NEEDED the potential candidate will be given intense management training and couching. Through our dynamic training program, you will gain hands-on experience, network with industry professionals, and embark on exciting travel opportunities—all while...
We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...
SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Loss Prevention/Customer Care Officer for our Somerset West branch (including our Warehouse in BlueCrane). Successful candidate will be responsible for: - Meeting customers at the door - Checking invoices and scanning out products before customer leaves the store - Directing customers to correct salesperson - Patrolling of...
A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable. NB: Please note this is a night time position only, 8 hour shifts will fall within these times. 16:00pm to 03:00am Remuneration: R400 per shift Matric Computer literate in MS Word, MS Excel Flexible and able to work after hours...
Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...
Job Purpose Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Duration: Fixed Term, Full Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required...
Join the dynamic team as a customer care associate . We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need. Responsibilities: Customer Service: Greet and assist customers,...
Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa Check out The Global Talent Co.'s talent network: About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...
Job Purpose The Customer Care Consultant is responsible for delivering excellent customer service while actively identifying opportunities to upsell second-gross and value-added products. The role focuses on increasing revenue, improving customer satisfaction, and strengthening long-term customer relationships. Key Responsibilities Handle inbound and outbound customer interactions via phone,...
Job description: Role The Cluster Customer Care Manager oversees customer experience for CMA CGM across South Africa, eSwatini, Lesotho, and Botswana. Acting as CMA CGM Customer Care Head Office's ambassador for transformation and innovation towards professional customer service delivery, this role leads the customer service division, ensuring efficient management of bookings, vessel capacity,...
Job Description The Customer Care (BAE) is responsible for delivering high-quality customer service through inbound and outbound calls, emails, and digital channels. This frontline role is focused on resolving customer enquiries, providing accurate information, and ensuring a positive customer experience that aligns with the campaigns values and service standards. Key Responsibilities - Handle...
Job Purpose Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Duration: Permanent, Part Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required...
We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :Sea Logistics Customer Care Team leader supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied...