The Role: What You'll Do This job is centered on handling payment, shipping, and dispute resolution for our customers, primarily through email. 1. Transaction & Customer Support - Be the expert for all pre- and post-purchase inquiries related to payment services, shipping, refunds, and order status. - Clearly communicate company policies and guide users through complex transaction processes. -...
Oversee donor support and coordination for potential donor matches, managing medical evaluations, testing, appointments, and guiding donors through the entire process while facilitating communication with all international and national stakeholders. Key Responsibilities - Notify donors that they have been identified as a potential match for a patient, to educate and consent donors and...
Role Summary: The Service Charge Reconciliation Analyst is responsible for reviewing, validating, and processing service charge reconciliation invoices from landlords to ensure compliance with lease agreements, legal requirements, and internal policies. The role involves detailed financial checks, data analysis, communication with stakeholders, and accurate reporting to ensure the integrity and...
Requirements: Grade 12 Degree / Diploma in Tourism Travel Consulting and Travel Management experience in inbound travel Extensive knowledge of Southern Africa Fluent German -speaker (NON-NEGOTIABLE) Experience in making travel arrangements and handling reservations Strong customer service skills Excellent communication and interpersonal abilities Attention to detail and organizational...
German-Speaking Team Lead – European Shared Services We’re supporting a global professional services firm in their search for a German-speaking Team Lead to join their European Shared Services (ESS) team based in Sandton (Hybrid) This role offers the opportunity to lead a talented, multilingual team that provides operational support to European offices — including Ireland, Belgium, France,...
German-Speaking Customer Service Agents We are seeking a highly motivated and detail-oriented German-Speaking Customer Service Agent to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service and support to our German-speaking customers. You will handle inquiries, resolve issues, and ensure customer satisfaction by delivering a professional and...
Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...
Job Overview We are looking for a German-speaking Recruiter based in South Africa to join a high-performing international recruitment team supporting clients across the DACH region (Germany, Austria, Switzerland) . In this 360 recruitment role , you'll manage the full hiring process, from business development to candidate placement, while working with global clients and international...
Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...
Inbound Destination Management Company based in Cape Town, offering unique & customised tours for individual & group travellers wanting to explore beautiful Africa is looking for a German-speaking Inbound Travel Consultant. The Consultant will be responsible for providing expert travel consulting, managing travel arrangements, handling reservations and delivering exceptional customer...
Requirements: - Ability to read, write, understand and speak German from a B2 Level - Attention to detail - Computer Literate - Good customer skills - Ability to start immediately / 2 week notice period Role requires process driven individuals to: - Supply online customer service to advertisers - Assess adverts placed on an online advertising platform and ensure that they meet policy, rules,...
JOB DESCRIPTION: -Efficient and effective logging and allocation of incoming calls -Ensure high level of customer liaison is maintained at all times and interaction is conducted in a highly professional manner -Follow appropriate escalation procedures as and when required - Assist team with work overload as and when required and ensure general administration work is up to date MINIMUM...
Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...
Job Requirements: - Read, speak and write German - Matric or higher Salary: - R27,500.00 Working hours: - Mon- Friday (08h00-17h00) Industry: - BPO Location: - Maitland (hybrid) To apply kindly send your updated CV and supporting documents to [email protected]
Requirements - Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered) - Excellent Computer literacy & technical skills - Previous customer service experience preferred Benefits: - Health insurance benefit (Paid for by the Company) Location: - Home based Must reside within South Africa Additional: - Training: 4 weeks (fully remote &...
Requirements -Native level fluency in German language: Verbal & Written skills essential -Excellent Computer literacy & technical skills Benefits: -Health insurance benefit (Paid for by the Company) Location: -Home based (Must reside within South Africa) Additional: -Training: 4 weeks( fully remote & fully Paid) Mandatory: -Fibre internet line To apply kindly, send your updated CV and fibre...
We are currently recruiting for Swiss German speakers for client service positions. Applicants will be required to give customer service to clients telephonically, e-mail and live chat. Duties include, but not limited to: Responding to customer queries by telephone, email and online chats in the German language (Swiss accent) Handling and taking full responsibility for customer related...
ESSENTIAL DUTIES AND RESPONSIBILITIES: -Raise awareness and generate interest for the company through cold calling, emails, and social outreach to prospective customers -Manage your own book of accounts and set the strategy for effective book management MINIMUM REQUIREMENTS: -German level B2+ -A minimum of 2 year of experience with sales and have a passion for sales (please include SALES...
Duties include, but not limited to: - Responding to customer queries by telephone, email and online chats in the German language - Handling and taking full responsibility for customer related queries Benefits: - Health insurance benefit (Paid for by the Company) Location: - Home based/ Remote Must reside within South Africa Required: - Fibre internet connection/ Fixed line To apply...