QUALITY ASSURANCE SUPERVISOR with FMCG/Manufacturing Experience - ESSENTIAL Skills & Qualifications: * Diploma/Degree in Food Science, Biotechnology, Chemistry or related disciple * 3-5 Years' OA/QC/FMS experience * Strong FSSC 2200, HACCP, GMP, ISO 9001 & Quality Risk Management Duties and Responsibilities: - Develop and Implement Quality Assurance Policies & Procedures - Conduct regular...
If you thrive in a high-accountability manufacturing environment, enjoy building disciplined systems, and want to make a visible impact across quality, compliance, and safety this role is for you. IBCO is a dynamic and fast-growing manufacturer operating in an exciting and essential industrial sector. We are looking for a hands-on Quality Assurance Manager to lead and strengthen our quality and...
Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and...
Job Title: Quality Assurance Supervisor Report to: Operations Seniority Level: Mid-Career (2 - 4 yrs exp) Type: 3 months temp role with possibility of perm Duties and Responsibilities: - Purpose: The Quality Supervisor is responsible for overseeing day-to-day quality and food safety activities on site to ensure products consistently meet internal standards, customer requirements, and regulatory...
Required Skills and Experience: - 5 + years in Software Quality Assurance - Proven hands-on experience testing web applications and REST APIs - Experience with SaaS platforms (FinTech / RegTech / Banking strongly preferred) - Hands-on exposure to Azure-based environments - Comfortable operating in fast-paced, backlog-heavy environments - Technical Skills - Test Design: Test planning, case...
Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...
MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative software solutions. Location: Durban –...
Job Title: QA Analyst – 4-Month Fixed-Term Contract Location: Johannesburg, South Africa (Onsite – USA hours as required) Contract Type: Fixed-Term (4 months) About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team supports some of the...
Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...
Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...
Location: Cape Town Industry: Debt Review Position: Quality Assurance Agent Job Purpose We are looking for a detail-oriented and compliance-driven Quality Assurance Agent to monitor sales and client interactions, ensure NCR compliance and maintain the highest service standards within our Debt Review division. Key Responsibilities - Monitor and score recorded agent calls - Conduct file and...
Overview The International Quality Assurance Manager plays a critical leadership role in the strategic design, implementation, and ongoing enhancement of the Quality Management System (QMS) within a global mining explosives manufacturing and supply organization. This position demands deep expertise in both Quality Assurance (QA) and Quality Control (QC), comprehensive knowledge of mining and...
Role Purpose To perform quality control and quality assurance on business system data, ensuring standards are met and the quality assurance process is effectively maintained and monitored. Requirements QUALIFICATIONS - Grade 12 or equivalent qualifcation (Essential). - Relevant degree or tertiary qualification (Desirable). - Relevant product, process, system and legislation training...
Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...
As a Quality Assurance Specialist you will monitor the effectiveness and quality of outgoing calls and emails to ensure compliance with the company's quality systems and offer daily feedback via verbal & written communication. Evaluating Call Quality - Assist operations in tracking, documenting, and reporting on quality levels - Analyse and investigate calls to ensure resolution in accordance...
Job Purpose We are seeking detail-oriented Quality Assurance Agents to uphold our commitment to excellence across all sales and service channels. You will be instrumental in monitoring performance, identifying areas for improvement, and ensuring regulatory and quality standards are consistently met. Key Responsibilities - Quality Monitoring: Evaluate customer interactions and service delivery...
Our client based in Cape Town is seeking a BPO Quality Assurance to join their fast growing team within the UK Campaign. The BPO Quality Assurance is responsible for monitoring calls/ transactions, reporting, and feedback to the agent. Job Purpose:Assisting in the smooth operation of QA in order to meet business, internal, and certification requirements; this may include gathering client...
DSV - Global transport and logistics Location: Silverton, PretoriaJob Posting Title: Quality Assurance Specialist, SolutionsTime Type: Full Time Qualification(s):Logistics Qualification and/orSupply Chain Qualification and/orPost Graduate Quality Qualification and/orRelevant ISO certification+ min 5 years’ experience Computer Skills: - MS Office (Intermediate) - Relevant industry related...
Job Title: QA Team Leader (DD) Location: Johannesburg, South Africa (Onsite) About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world's fastest-growing brands scale smarter, work faster, and deliver better...
MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative software solutions. Location: Durban –...