retail customer support representative jobs in South Africa

Key Responsibilities:- To provide efficient all-round superior customer service delivery experience, and adhering to SLAs and quality standards:- Resolve customer queries, complaints and general engagement with superior customer service in mind and within agreed SLAs. Escalate any issues or tasks which may exceed SLA timeously to the Customer Support Team Leader.- Deliver consistent and...

Exciting Opportunity: Junior Sales Consultant/ Business Development / Customer Support Representative Location: Port Elizabeth Type: Full-time | On the road | Growth-focused Are you young, driven, and ready to build a career in Sales â even if you donât have years of experience? Weâre looking for bright, eager individuals with great people skills and a passion for learning. If you enjoy...

Customer Support Representative (Real Estate) (Real Estate, Full-Time, Remote – South Africa & Philippines) We're looking for an experienced Customer Support Representative to join our team. This is a customer-facing, highly interactive role where you'll help users configure integrations, troubleshoot issues, and get the most value from their software subscriptions. This position is fully...

CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil Mexico, and Spain....

Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market. We help industry-leading companies create and maintain operating cultures and work environments that optimize safety, promote sustainability, and foster collaboration across a broad spectrum of internal and external stakeholders. What separates Veriforce from the rest is our...

Junior Sales Consultant / Business Development / Customer Support Representative Exciting Opportunity: Junior Sales Consultant/ Business Development / Customer Support Representative Location: Port Elizabeth Type: Full-time | On the road | Growth-focused Are you young, driven, and ready to build a career in Sales — even if you don’t have years of experience? We’re looking for bright, eager...

We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client’s for a high-volume customer engagement project. In this role, you will manage incoming and outgoing communications through WhatsApp, ensuring prompt, professional, and personalized responses to customers. You’ll play a key role in handling large message volumes, maintaining excellent...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

DUTIES:- Planned, frequency determined, customer visits.- Provide technical assistance.- Client contact.- Ensure that parts and labour sales budgets are achieved.- Technical diagnosis of customer problems.- Provide immediate corrective action or feedback to service staff.- Installations/machine hand overs including operator training & maintenance training.- Commissioning of components.- Condition...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

Stock Controller / Retail Customer Care Executive:M-KOPA South Africa (Cape town): Not Just Retail. Real Impact:You're Good at What You Do. But Does Your Work Actually Change Lives? You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to when things get...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

JOB SCOPE AND MAIN RESPONSIBILITIES: Reporting to the Independent Channel Manager, you will develop effective business relationships with stores outside of the optical channel (Independent Fashion / Departmental / Footwear / Sports doors). This job focuses on acquiring and growing the customer base. The Representative demonstrates excellent customer service skills, meets selling and customer...

Role Overview A premium, multi-site retail service business is seeking a highly organized Operations & Executive Support VA to support the Managing Director during a critical transition period (key team members on maternity leave in February). This role is a mix of admin execution, operations coordination, inventory/supply support, and light finance admin. The ideal candidate is a fast-moving,...

DUTIES: - Planned, frequency determined, customer visits. - Provide technical assistance. - Client contact. - Ensure that parts and labour sales budgets are achieved. - Technical diagnosis of customer problems. - Provide immediate corrective action or feedback to service staff. - Installations/machine hand overs including operator training & maintenance training. - Commissioning of components. -...

Imagine being the backbone of a cutting-edge company, where your expertise in inventory management and customer service directly contributes to the success of an innovative team. At M-KOPA, we believe in empowering people through technology, and we're looking for a dynamic Retail Customer Care Executive to join our mission. If you thrive in fast-paced environments, excel in customer interactions,...

Imagine being the backbone of a cutting-edge company, where your expertise in inventory management and customer service directly contributes to the success of an innovative team. At M-KOPA, we believe in empowering people through technology, and we're looking for a dynamic Retail Customer Care Executive to join our mission. If you thrive in fast-paced environments, excel in customer interactions,...

Imagine being the backbone of a cutting-edge company, where your expertise in inventory management and customer service directly contributes to the success of an innovative team. At M-KOPA, we believe in empowering people through technology, and we're looking for a dynamic Retail Customer Care Executive to join our mission. If you thrive in fast-paced environments, excel in customer interactions,...

Imagine being the backbone of a cutting-edge company, where your expertise in inventory management and customer service directly contributes to the success of an innovative team. At M-KOPA, we believe in empowering people through technology, and we're looking for a dynamic Retail Customer Care Executive to join our mission. If you thrive in fast-paced environments, excel in customer interactions,...