Escalation Manager jobs in Randburg

A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...

A managed service provider is seeking a Helpdesk Technician II to provide high-quality technical assistance. This fully remote role requires expertise in desktop support, Windows, and MacOS, along with strong communication skills. Responsibilities include troubleshooting, managing escalated tickets, and supporting clients. Competitive salary between R300,000 and R350,000 annually, with quarterly...

Join to apply for the SD-WAN Escalation Engineer role at Jurumani Solutions Join to apply for the SD-WAN Escalation Engineer role at Jurumani Solutions SD-WAN Escalation Engineer – Be the Last Line of Defence When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If...

Certified as a Top Employer, KONE is dedicated to a better world of work and demonstrates this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.It's time to make a move. Join our...

Customer Solution Engineer – Elevators & Escalators Johannesburg, South Africa It’s time to make a move. Join our flow. We have an exciting opportunity for an energetic and enthusiastic CSE Engineer. The Product Engineer provides technical expertise on the optimal KONE product for the customer. The position will be based in Johannesburg, South Africa. He/she should understand how customer...

A leading Managed Services Provider in Johannesburg is seeking a Service Desk Analyst (L2) to provide technical support across Windows and MacOS environments. You'll resolve complex second-line incidents, support software updates, and collaborate with the IT team. The ideal candidate has strong troubleshooting skills, 2+ years of IT support experience, and a customer-first mindset. This dynamic...

Duties and responsibilities - Manage the administration of testing scripts (including unit, integration, capacity, system, user acceptance and release) to maintain compatibility with existing applications, hardware and devices - Prepare and submit detailed test reports to describe testing outcomes and assist developers in resolving of defects - Improve software quality through the development of...

Overview Our client, a leading global professional services firm, is seeking an experienced Senior Manager to lead their Business Service Learning & Development Practice for a major UK territory. This is a strategic leadership position within a cutting-edge Technology & Innovation Centre, responsible for driving L&D excellence across multiple service lines. You will manage senior stakeholder...

Overview It's fun to work in a company where people truly BELIEVE in what they're doing! What You Will Do - Direct the delivery of programs through active sponsorship, leadership and involvement in specific / key projects to ensure they meet time, cost and quality requirements. Provide and enforce effective methodologies for the overall management, coordination and direction of teams to...

Job DescriptionTo prioritise, plan, direct and integrate projects and programmes across BU/ PH aligned to strategic objectives. To empower the Programme Management Office, team, executives, and leaders to develop and implement strategic initiatives and achieve business goals Strategic Leadership - Develop and execute the PMO strategy aligned with business goals and corporate strategy. - Serve...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services - Debt collection & debt book management — main service offering, using arbitration...

Overview Our client is transforming public transport by delivering rich digital experiences through a connected WiFi platform. Their custom hardware powers connectivity in thousands of taxis across South Africa. As they scale, uptime, network performance, and device reliability are critical to delivering uninterrupted value to commuters and partners. Role We’re looking for an IoT / Networking...

Join a technology-driven organization Reference: NWA003417-NBh-1 Join a technology-driven organization dedicated to delivering innovative solutions in the software space. They strive for excellence in every project they undertake and are committed to fostering a collaborative and dynamic work environment where creativity and innovation thrive. Duties & Responsibilities Responsibilities: -...

The 24HR Critical Services Division is seeking a dynamic Bureau Services Manager to lead Tracker’s Bureau Services division in delivering proactive, client‑centric fleet management solutions. The Manager will drive operational excellence, strategic client engagement, risk mitigation, and scalable service delivery, ensuring Tracker remains the preferred fleet partner for high‑value clients. -...

Sales Manager OPEN TO ALL SUITABLE CANDIDATESDepartment: Sales & Business Development Reporting to: General Manager / Managing Director Industry: Engineering & Manufacturing Location: Randburg Employment Type: Permanent – Full Time . REMUNERATION • Basic salary (market-related based on experience). +/- R40000 to R70000 • Car allowance / company vehicle. • Fuel card, tools of trade (laptop,...

Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...

Join a technology-driven organization Reference: NWA003417-NBh-1 Join a technology-driven organization dedicated to delivering innovative solutions in the software space. They strive for excellence in every project they undertake and are committed to fostering a collaborative and dynamic work environment where creativity and innovation thrive. Duties & Responsibilities Responsibilities: -...

As a Change Manager, you'll be responsible for ensuring all projects follow the correct change control process. You'll ensure that changes to the project are communicated and carried out in accordance with these policies. You will need to be comfortable working on multiple projects at once, as well as deal with sensitive or complex issues such as conflict resolution. Duties and...

⚡ SD-WAN Escalation Engineer – Be the Last Line of Defence ⚡ When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If you’re looking for routine, stop reading now. If you’re looking for impact, adrenaline, and recognition, keep going. 🔥 What You’ll Do - Be the...

Project Manager Project Management Coordinate and lead weekly project meetings to facilitate communication and progress tracking Create update and disseminate comprehensive weekly project progress reports including meeting minutes and action logs Monitor project deliverables and implement corrective actions to ensure alignment with project goals Manage project risks and issues implementing...