Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...
ABOUT THE ROLE The Multi-Skilled Agent is the first point of contact between Leroy Merlin South Africa and its customers across multiple service channels. The role is responsible for delivering effortless, high-quality service by handling queries efficiently and with empathy. Agents ensure accurate ticket management in Zendesk and adapt quickly to evolving customer service technologies and...
We are seeking an experienced Data Centre Project Manager to oversee a Data Centre Managed Services project. The ideal candidate will have extensive technical expertise in HVAC, UPS, generators, and DC plant systems, along with strong project management and customer relationship management skills. 5+ years of experience managing data center projects. This role requires a highly organized and...
Huawei South Africa is looking for a South African Data Center Solutions Engineer (Power/Critical Infrastructure) to support the design and delivery of data center power and cooling solutions within South Africa and selected regional projects. This is a hands-on, mid-level technical role , ideal for candidates with 3–5 years experience who are actively involved in solution design, project...
Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...
This details all the information about the job posting.- Share this job as a link in your status update to LinkedIn. Do you see a future that includes more?More exposure to innovative technologies, more personal growth, more experience?Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.: - Job Title- Command Center...
Job Description: Outbound Call Representative Position: Outbound Call Representative / Appointment Setter Location: Remote Job Type: Full-time Pay: $6.00 Responsibilities: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and explain insurance products and services to potential...
We Want You: Are you ready to be our dedicated “eyes on glass,” safeguarding our digital realm as a Security Operations Center (SOC) Analyst? As a SOC Analyst, you’ll be on the frontlines, keeping a vigilant watch over BET Software’s systems, monitoring network activity, and ensuring no suspicious activities occur, all while updating and creating relevant documentation. You’ll ensure nothing...
Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at VA Lauch and make a difference in the world of Remodelers & HVAC! NOTE: This is a virtual assistant position for Remodeler and HVAC home service based businesses. As a virtual assistant, you'll have the opportunity to help Remodeler and...
Lead Call Center & Screening Specialist:Overview:We are seeking an experienced and motivated Lead Call Center & Screening Specialist tooversee the daily operations of our growing call center and intake/screening team. In thisleadership role, you will ensure staff are managing time effectively, delivering high-quality clientinteractions, and meeting organizational standards. You will coach and...
US based client is looking for dynamic outbound agents on a night shift in Sunninghill. Successful candidates will receive full product and systems training. Responsibilities and expectations (not limited to): - Read from a scripted pitch - Transfer warm leads to USA agents - Meet and exceed hourly/daily/weekly transfer target. - Meet exceed Quality Assurance standards. Desired Requirements,...
Responsibilities - This position is a shift work based with a rotational schedule – This is a 365 day/7 days per week /24 hours a day department. - Monitoring and analysis of cyber security events - Monitoring of network traffic to detect potential threats and then escalating where necessary. - Analysing security breaches to identify the root cause and escalate to the Intermediate Security...
Decofurn , a leading national furniture retailer with a fast-paced, high-volume distribution network, is looking for a seasoned Distribution Centre (DC) Manager to oversee our core logistics hub. This role is perfect for a strategic, detail-driven leader with a passion for operational excellence and a proven track record in large-scale distribution environments. New year, new move. If you're...
- Matric or equivalent certification required. - Minimum of one (1) year in a Security (SOC) role and three (3) years preferred in Support. - Experience and Knowledge with SIEM, IDS/IPS, Firewall, Web Application Firewalls, Data Loss Prevention (DLP) and Security Event Correlation - Excellent analytical and problem-solving skills - Experience with technical writing - Possess an understanding of...
Business Department: Cyber Security PURPOSE: To analyse security events and alerts and to gather and carry out remediation tasks on console for Gijima clients through its toolsets, operational monitoring, preventative actions and crisis management FORMAL EDUCATION: - Grade 12 (essential) - IT Certificate/Diploma/Degree TECHNICAL CERTIFICATION: - IBM QRadar Certification - Fortinet FortiSOAR...
We are seeking a proactive and detail-oriented SOC Specialist to join our Security Operations Centre (SOC) team. The SOC Analyst is responsible for real-time security monitoring, threat detection, incident response, and cybersecurity risk management. This role involves analyzing security logs, investigating security incidents, and ensuring the organization’s security posture is maintained. The...
A leading bank is seeking an experienced Software Architect to design and implement software systems that align with business objectives. The ideal candidate will have 7+ years of experience in Software Architecture and a strong background in technologies like Java, MS SQL, and Angular. You will lead complex projects, conduct code reviews, and ensure compliance with architectural standards. The...
Tetra Tech is Leading with Science to deliver transformative energy solutions for clients worldwide. Our work helps people and businesses plug in to reliable electricity, strengthens energy security, and powers resilient economies. We structure finance to drive deals that maximize advanced technologies and promote energy independence. We help create efficient utilities and modern power grids. We...
Description Hello Future Systems Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to...
Position Overview:The role will have a passion for data & analytics, can learn quickly, and thrive in an entrepreneurial environment- being a curious self-starter, flexible problem-solver, outstanding communicator, and embrace an agile mentality. A team-player attitude is crucial, value collaboration, curiosity, purpose, and diversity are part of our culture. Be a key enabler to set the...