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collections team manager jobs in Rivonia
JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...
Introduction We are currently recuiting for an experienced Debt Collector / Inbound and Outbound to join our team. Duties & Responsibilities- Keep tracking outstanding debts- Plan course of action to recover owed money- Locate and contact debtors- Negotiate payoff deadlines and payment plans- Handle customers' questions or complaints- Build trust with debtors- Update account status and database...
Key deliverables: - Supervising collections activity to ensure compliance and quality standards - Supporting process optimisation and system usage - Acting as an escalation point for complex collections matters - Working closely with finance and operational teams - Maintaining confidentiality and professionalism at all times Minimum requirements: - Leadership experience in collections or...
Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To create and oversee an enhanced personalised and professional collections process for an array of clients, ensuring a consistent service delivery experience to all clients. Qualifications - Complete Matric Experience - 5 - 7 years Inbound and Outbound contact centre experience – across early,...
Now Hiring: Collections Team Leader — Lead, Motivate & Maximize Recovery Are you the kind of leader who thrives under pressure, inspires performance, and keeps operations razor-sharp? We're hiring a Collections Team Leader to drive a high-performing team in a fast-paced, well-funded startup — where your precision, leadership, and results-focused mindset directly fuel our success. This is your...
Listing reference: cartr_000564Listing status: Online-Position summary Industry:Call Centre Industry Job category:Others: IT and Telecommunication Location:Rosebank Contract:Permanent EE position:No Introduction- A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial...
TEAM LEADER X 2 (Municipalities/Government) Understanding Excalibur and strategy Skill set on predictive dialler, campaign building and managing big teams To analyse unsatisfactory items and implement action plans Ensure all deadlines are met Analyse and document for quality assurance To work closely with the team to ensure the team has sufficient phone coverage in relation To requests for leave...
An Exciting Opportunity for a Credit Risk Collections Analyst! Reference: NFP013945-SHb-1 Duties & Responsibilities Are you passionate about mitigating risk and optimizing collections strategies? Do you have a keen eye for data analysis and a drive to make a positive impact? Join a dynamic team at a prominent financial institution and be at the forefront of shaping innovative solutions in...
A reputable law firm in Randburg is seeking an Admitted Attorney to manage a collections portfolio. The role involves supervising a call centre team, ensuring accurate litigation processes, and preparing reports. Ideal candidates should have prior experience in collections or credit litigation and possess strong organisational and communication skills. This position offers a chance to gain...
A leading financial institution in Randburg is seeking an Administrator to provide proactive administrative support in the Collections and Platform Enablement Team. Responsibilities include assessing and mitigating risks, engaging with customers, and driving collections optimization. The ideal candidate should have a matric qualification and 2-4 years of relevant experience, specifically in debt...
A global technology company in Midrand is seeking a Credit Controller to manage customer collections and mitigate risk. The ideal candidate will have at least 10 years in Accounts Receivable and must possess strong analytical, negotiation, and communication skills. This role offers an opportunity to work with a diverse customer portfolio and contribute to improving financial processes within the...
A prominent South African company is seeking a Credit Control Specialist to manage collections and ensure timely follow-up on overdue accounts. The role involves resolving day-to-day queries, preparing debit orders, and building strong relationships with customers. Candidates should have a Matric qualification and a minimum of four years of experience in credit control along with good Excel...
A financial services organization located in Randburg is seeking an Accounts Receivable Clerk to manage financial transactions and ensure timely debt collection. Candidates should possess a Matric, along with a diploma or degree in Accounting or Finance. Strong numerical and analytical skills, proficiency in Excel, and experience in debtors control are essential. The role involves invoicing,...
A prominent services organization in South Africa is looking for a Collections Agent to manage outstanding accounts and ensure timely payments. The role requires strong verbal communication, customer service skills, and expertise in using Microsoft Office and Excel. Ideal candidates have a background in finance or credit management with 2-3 years of experience in a high-volume environment. Join...
Description: Contract Renewal: To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when due To assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment. • To minimise bad debt • To follow up on non-payments • To...
Randburg, Johannesburg Salary: Basic + Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ('DCA), National Credit Act ("NCA") and the Company policies and procedures. REQUIREMENTS: - Minimum...
We are looking for a Customer Collections Consultant to join our team at ikeja. This role is key to maintaining strong relationships with our customers by ensuring timely payments, providing exceptional support and actively assisting with account and service management. You will play a crucial part in customer retention, working closely with both our customers and internal teams to address...
An Exciting Opportunity for a Credit Risk Collections Analyst! Reference: NFP013945-SHb-1 Duties & Responsibilities Are you passionate about mitigating risk and optimizing collections strategies? Do you have a keen eye for data analysis and a drive to make a positive impact? Join a dynamic team at a prominent financial institution and be at the forefront of shaping innovative solutions in...
JOB PURPOSE:The Campaign Specialist is responsible for executing the business unit's strategy and objectives by designing and implementing both voice and non-voice campaigns. This role involves monitoring strategies such as calls and SMS, as well as enhancing and tracking performance within the Collections environment. The role requires a foundational understanding of collections strategies,...
About the job Admitted Attorney - Legal Collections Admitted Attorney Legal Collections Location: Randburg, South Africa A reputable law firm based in Randburg is urgently looking to appoint an Admitted Attorney to take over and manage a collections portfolio. The role is administratively focused, supporting litigation and managing a call centre team responsible for recoveries related to credit...