Client Experience Manager jobs in Roodepoort, Gauteng

A risk assessment firm seeks a professional for a role focused on maximizing value through email-based risk assessment solutions. Responsibilities include leading project execution, building strong client relationships, and delivering measurable outcomes. Candidates should have a Bachelor's degree and at least 5 years of client-facing experience with a focus on risk management. The position...

A global risk assessment firm based in Roodepoort is seeking a skilled consultant to collaborate with clients and enhance risk strategies. You will leverage your 5+ years of client-facing experience to deliver valuable insights and drive customer success within a hybrid work environment. The ideal candidate possesses strong analytical skills and a consultative mindset, ensuring projects align...

A financial services group in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role requires 4-5 years in service delivery, effective cost management, and proficiency in client relationship management. Successful candidates will develop strategies for operational efficiency and exceed customer expectations. The position offers full-time...

A leading luxury furniture provider in Johannesburg is seeking a dynamic Showroom Manager. The ideal candidate will have over 5 years of sales experience in a retail showroom and at least 3 years in people management. This role involves managing sales, building customer relationships, and leading a team. Strong knowledge of interior design and luxury products is essential. The position offers a...

About the job Client Experience Specialist/Manager Key purpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met. Duties and responsibilities: - Identify, control and escalate potential risks which may lead to increased costs - Manage costs or expenses within approved budget to achieve cost...

Client Experience Manager A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & Responsibilities Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual...

A leading retail pharmacy in Gauteng is seeking an experienced Senior Cashier for their Clearwater Mall location. This role focuses on providing exceptional customer service at the point of sale and accurately recording all transactions. Candidates must have at least 3 years of cashier experience, strong numerical skills, and a command of the English language. The position also requires adherence...

A leading health and fitness company in Roodepoort seeks an effective Reception Manager to oversee the Welcome Desk. The ideal candidate will ensure a positive member experience and manage staff efficiently. Responsibilities include conflict resolution, cash management, and training of receptionists. Candidates should possess strong communication skills, a high energy level, and preferably...

A leading retail health and beauty company in South Africa is seeking an energetic candidate for a Full-Time customer service position. The role includes managing point of sale operations, promoting clubcard memberships, and delivering excellent customer experiences. Ideal candidates have a Grade 12 education and experience in retail or FMCG environments. Join our team to contribute to our goal...

A leading fitness provider in Roodepoort is seeking a Reception Manager to ensure efficient management of the Welcome Desk. Responsibilities include training staff, cash management, and resolving member complaints. Ideal candidates will possess excellent communication skills, a positive attitude, and previous experience in front desk roles. This position requires effective leadership and the...

A luxury hotel in Gauteng is seeking a friendly and organized Hotel Receptionist to be the first point of contact for guests. Responsibilities include greeting guests, managing check-in/check-out, providing information about hotel services, and resolving guest complaints. The ideal candidate must have excellent communication and customer service skills, proficiency in Microsoft Office, and the...

A leading retail brand in Roodepoort is seeking a Store Manager to oversee all aspects of store operations. The role involves maximizing profit, delivering exceptional customer service, and ensuring compliance with company policies. Candidates must have at least 3 years of retail management experience and strong leadership skills. The ideal candidate is adaptable and effective in communication....

A luxury hotel in Roodepoort seeks a dedicated Hotel Receptionist to provide exceptional service to guests. Responsibilities include managing check-ins and check-outs, addressing guest queries, and ensuring a tidy reception area. Ideal candidates will have a High School Diploma, excellent communication skills, and prior experience in similar roles is preferred. Join our team to create...

Introduction The Product Specialist will be responsible for supporting the Product team with the development and management of products at the company. The role operates in a fast-paced environment, within which product updates must be communicated, delivered, and managed in a timely manner. The role requires full end-to-end accountability of the updates, across both the company and partner...

Job Location : Johannesburg, Gauteng, South Africa Application Deadline : February 13, 2026 About the role - The Client Experience Executive is a key member of the Carrier Solutions Executive Committee (Exco) and plays a pivotal role in defining, executing, governing, and enhancing the end-to-end client experience within the Carrier Solutions Division of Reflex Solutions. - Working...

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role involves managing costs, developing strategies for efficiency, and ensuring high levels of customer satisfaction. With 4-5 years of experience in client service delivery and a relevant diploma, the successful candidate will drive profitability while...

A financial services firm in Johannesburg is looking for a Service Recovery Manager. The role involves leading client service teams to ensure exceptional service levels, managing costs effectively, and achieving sales targets. The ideal candidate has a diploma and 4-5 years of client experience. This position offers the opportunity to drive growth and innovation while maintaining excellent client...

A client services provider in Johannesburg is looking for a Service Recovery Manager to lead a team and enhance client service delivery. This role requires expertise in client service management, cost management, and relationship building. Candidates should have a diploma and 4-5 years of experience in service delivery. The position offers a chance to drive operational efficiency and exceed...

A leading telecommunications company seeks a Client Experience Executive in Johannesburg to drive strategy and governance in the Carrier Solutions Division. This role demands over 10 years of experience in service management and requires exceptional communication and leadership skills. Key responsibilities include leading client experience initiatives, supervising service delivery management, and...

A leading ICT solutions provider is seeking a Client Experience Executive to enhance client relations and service delivery within the Carrier Solutions Division. This role requires a Bachelor's degree and over 10 years of experience in Service Management or Operations leadership. The ideal candidate will demonstrate strong executive-level influence, exceptional communication skills, and a deep...