customer experience manager jobs in Simon's Town

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Job Overview Business Segment: Personal & Private Banking Location: ZA, Western Cape, Cape Town, Shop 29, Longbeach Mall, Bordeaux Rd, Fish Hoek Job Type: Full-time Job Ref ID: A-0001 Date Posted: 1/24/2026 Job Description We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing...

Customer Relationship Manager - Telesales: Property24 is seeking a dynamic, results-driven individual that can be trained in product knowledge of the iconic P24 brand. If you are a communication powerhouse with sharp sales instincts, have the ability to forge strong relationship and close deals, then this role is ideal. Join our dynamic team and drive exciting growth in this pivotal...

This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...

CA(SA) + 1yr commerce experience - R 60k pm - CLAREMONT, CPT > You’re a qualified Chartered Accountant with a year of hands-on commercial experience – and you’re ready for more. If you’re looking to apply your skills where they count, in a business environment that values precision, strategic thinking, and global vision, this is your next move. Join a team that’s expanding across continents and...

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

We are a well-established company that is looking for a Customer Marketing and Sales Service Trainee. Job Responsibilities - ⁠⁠Customer in store promotion assistance: assist customers to sell products that are in the store - Digital marketing: Creating personalized promos & adverts - Customer Training: Ongoing webinars to educate on ways to be more profitable - Customer social media assistance:...

Drip Café is a pop-up coffee shop based in Wynberg, specialising in quality coffee and quick takeaway bites. We are looking for a reliable, friendly, and hands-on individual to help operate and partially manage the daily running of the café. The successful candidate will play a key role in delivering excellent customer service while ensuring smooth daily operations. Key...

Job Description We are searching for an Customer Service Representative that is responsible for providing high-quality, high compliance, patient-centric, and customer-centric support across multiple contact channels. The role focuses on resolving queries related to prescriptions, orders, deliveries, insurance, product information, and general assistance. Agents (BAES) must ensure accuracy,...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To deliver customer support services to...

Company Description Call Lab is a Cape Town-based contact center known for delivering exceptional customer experiences. We specialize in providing omni-channel solutions, enabling customers to connect through their preferred communication methods, at their convenience. At Call Lab, we emphasize real-time, personalized customer interactions, offering tailored solutions for every need....

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

Junior Front of House Manager - Join a Dynamic Hospitality Team Cattle Baron Simonstown | Glencairn, Western Cape We are currently seeking a motivated and reliable Junior Front of House (FOH) Manager to join our team. If you’re passionate about delivering outstanding customer service and ready to take the next step in your hospitality career, this could be the perfect opportunity for...

We are looking for a Restaurant Floor Supervisor, South African, with own transport. Simonstown (MUST live close to Simonstown) 300 seater +, popular venue, requires experienced Restaurant Manager, R15-18K per month, depending on experience and stability Must be strong with staff, stocks, ordering etc. Minimum 3 years in a restaurant supervisory position Please send a detailed CV in MS WORD...

Job Advertisement: General Manager - False Bay Sports Shooting Club (FBSSC) False Bay Sports Shooting Club is seeking a dedicated, highly motivated, and organized General Manager to oversee the daily operations of our shooting range and club facilities. This is an exciting opportunity for a dynamic individual who thrives in a leadership role, enjoys working with people, and has a passion for...

QR4469 Store Manager – Kenilworth Southern Suburbs Cape TownOur client is searching for a Store Manager for their Kenilworth store.Key Performance Areas:Staff ManagementStock ManagementAdministrationCustomer service & Actual SalesHousekeepingAchieve set revenues and maintain required margins and KPIsEnsures effective store facilities management.Supervises the store employees in the areas of loss...

About Weaver Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands — Pay Just Now and FinChoice — empower millions of South Africans through innovative Payments, Lending, and Insurance solutions. We're a data-first organisation built on collaboration, innovation, and...

SOUTH AFRICAN, BBEE restaurant staff for a 200 seater restaurant in Simons Town 1) Restaurant Manager - R25K - min 5 years exp as a Manager 2) Ass Restaurant Mgr - R15K - min 3 years exp as an Assistant Mgr Seafood knowledge an advantage. Must have OWN TRANSPORT to be able to get to work doing shift work. Must live within 20 kilometers from Simonstown. Must have minimum of 5 years in...

Customer Relationship Manager - Garden Route:Responsibilities: - Market Property24 products and establish a strong brand and product presence in your allocated area - Create and manage a sales pipeline in combination with calling programme - Build relationships with existing and new customers - Reaching individual sales targets Requirements: - Matric, relevant tertiary qualification would be...