user experience manager jobs in Simon's Town

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. Key...

Sales Representative - Experience with Pet Shop Industry Company: CSS Labour Pty Ltd Location: Hout Bay, Cape Town Area Employment Type: Temporary, Full Time Salary: R to R Published: 1 week ago Duties & Responsibilities - Achieve sales targets in assigned region - Drive Key Account business strategy - Implement Store call cycle - Report on key KPI’s on customer record keeping system...

This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...

CA(SA) + 1yr commerce experience - R 60k pm - CLAREMONT, CPT > You’re a qualified Chartered Accountant with a year of hands-on commercial experience – and you’re ready for more. If you’re looking to apply your skills where they count, in a business environment that values precision, strategic thinking, and global vision, this is your next move. Join a team that’s expanding across continents and...

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

Operations Manager II Job Description The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. Essential Functions/Core Responsibilities - Maintain and grow revenue of program(s);...

Job Title Manager I, Planning & Scheduling Job Description The WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across the location accounts under the supervision and alignment of the Geo Leader. They can move across multiple industry verticals and WFM platforms in a multi-skill, multimedia environment, while...

We are looking for a Restaurant Floor Supervisor, South African, with own transport. Simonstown (MUST live close to Simonstown) 300 seater +, popular venue, requires experienced Restaurant Manager, R15-18K per month, depending on experience and stability Must be strong with staff, stocks, ordering etc. Minimum 3 years in a restaurant supervisory position Please send a detailed CV in MS WORD...

Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming regulations and company policies - Train and...

Junior Front of House Manager - Join a Dynamic Hospitality Team Cattle Baron Simonstown | Glencairn, Western Cape We are currently seeking a motivated and reliable Junior Front of House (FOH) Manager to join our team. If you’re passionate about delivering outstanding customer service and ready to take the next step in your hospitality career, this could be the perfect opportunity for...

Job Advertisement: General Manager - False Bay Sports Shooting Club (FBSSC) False Bay Sports Shooting Club is seeking a dedicated, highly motivated, and organized General Manager to oversee the daily operations of our shooting range and club facilities. This is an exciting opportunity for a dynamic individual who thrives in a leadership role, enjoys working with people, and has a passion for...

Title: Project Manager - Technical Support Team Location: Hout Bay, Cape Town Department: Technical Support Reporting to: Project Manager Other Key Internal Relationships: Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description: Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors,...

About Weaver Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands — Pay Just Now and FinChoice — empower millions of South Africans through innovative Payments, Lending, and Insurance solutions. We're a data-first organisation built on collaboration, innovation, and...

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas. Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network in 26 countries, and employs...

Join to apply for the Customer Experience Administrator Retail (Customer Experience department) role at Brights Hardware . Purpose The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer’s journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems...

SOUTH AFRICAN, BBEE restaurant staff for a 200 seater restaurant in Simons Town 1) Restaurant Manager - R25K - min 5 years exp as a Manager 2) Ass Restaurant Mgr - R15K - min 3 years exp as an Assistant Mgr Seafood knowledge an advantage. Must have OWN TRANSPORT to be able to get to work doing shift work. Must live within 20 kilometers from Simonstown. Must have minimum of 5 years in...

Job Title: Facilities Manager - Delivery Job Description Reporting in to the Head of Facilities - The post holder will have had previous experience in a Facilities delivery/project role and will be responsible for ensuring that all business and financial processes are carried out in line with Concentrix processes. Support the wider facilities functions in delivering a quality service in the...

Overview Senior Training & Quality Manager with telecoms experience required. The Sr. Manager Training has management responsibility for a team(s) of Client Training Associates providing the first line of technical support to clients using our product. The Sr. Manager, Quality is responsible for the overall direction, coordination and evaluation of all Quality Leadership employees in the...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...