customer experience manager jobs in Turffontein

A leading recruitment agency seeks an experienced Store Manager in Alberton, South Africa. The ideal candidate will oversee store operations while providing exemplary customer service through effective staff management and product showcasing. Applicants should have at least 5 years of retail management experience, proficiency in MS Office, and strong communication skills. The role demands...

Location Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader’s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

A leading financial institution is seeking a dynamic Product Manager to join its MVNO team. The role focuses on delivering customer-centric solutions and managing innovative product offerings within a fast-paced environment. Candidates must have a relevant bachelor's degree and 5-6 years of experience in product management, with proven skills in stakeholder engagement and data analysis. This...

A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience....

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

A leading retail company in Johannesburg seeks a Store Manager to oversee operations and customer management. The ideal candidate will have a minimum of 2 years' experience in retail management and financial management skills. Responsibilities include managing staff, ensuring exceptional customer service, and maintaining store profitability. A Grade 12 qualification is essential, with a Business...

A dynamic recruitment agency is seeking a Brand Manager to enhance customer experience and cultivate loyalty through strategic insights and effective brand management. The ideal candidate will oversee customer journey mapping, retention strategies, and analytics application to refine customer engagement. This role requires a medical or related degree and extensive experience managing RX/OTX...

A leading retail company is seeking an Assistant Store Manager for their Menlyn Mall store. The ideal candidate will support daily operations, drive sales, and create a vibrant customer experience. Responsibilities include motivating team members to achieve targets, managing stock control, and maintaining visual merchandising. Candidates should possess previous leadership experience, strong...

We are a UK and SA based cloud telecoms business We are looking for talented sales staff to join our dynamic team selling into the UK market. Duties & Responsibilities Tasks will include: - Manage, Retain and Grow revenue in line with SCG’s growth targets against an assigned set of accounts. - Build and execute a contact strategy and plan for each partner based upon their requirements. -...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

A retail company is seeking a results-driven Store Manager in Johannesburg, South Africa. The role involves driving store performance, enhancing customer experience, and leading a dedicated team. With a focus on operational excellence, you will ensure the implementation of marketing standards and develop staff to reach their full potential. Strong leadership and communication skills are...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

ABOUT THE JOB JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

A leading retail group in Johannesburg is looking for a candidate with at least 6 months of retail experience and a Matric or equivalent to join their team. Key responsibilities include exceeding customer expectations through effective sales techniques, maintaining housekeeping and visual merchandising standards, and managing stock loss controls. The ideal applicant should have strong...

A leading financial institution in Johannesburg is looking for a design professional to engage with stakeholders, manage project delivery, and create high-quality design solutions. The role focuses on enhancing customer experience through innovative design and collaboration. Candidates should possess strong problem-solving skills and the ability to analyze user research, ensuring alignment with...

A leading financial institution is seeking a Product Design Lead in Johannesburg to manage design projects and enhance customer experiences. This role involves directing design outputs, coaching team members, and collaborating with stakeholders to ensure high-quality results. The ideal candidate has over 5 years of technical experience, a degree in design, and proven success in delivering...

A leading retail company in Johannesburg is seeking an experienced Assistant Manager. This role involves driving store performance, ensuring exceptional customer service, and leading a dynamic team. The ideal candidate should have proven retail management experience, strong leadership abilities, and a passion for customer service. This position offers a rewarding environment focused on...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...