digital services jobs in Umhlanga

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

Key purpose: The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities: - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Overview Hire Resolve is excited to announce that we are seeking a talented and driven Digital Specialist to join our client’s dynamic marketing agency. This role offers an excellent opportunity for a digital marketing professional to leverage their skills across a variety of platforms, working within a creative and collaborative environment. If you are passionate about developing and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

Company Description Lead Logistics Marketing Agency is a strategic marketing consultancy specialising in targeted, integrated marketing solutions that drive real business growth. Backed by more than two decades of experience in both traditional and digital marketing, we focus on lead generation, brand development and delivering measurable return on investment. Our approach is practical,...

The role of the Junior Digital Campaign Manager encompasses cultivating robust client relationships, orchestrating seamless execution of campaign requests, and providing insightful analysis of campaign performance. This role is integral in managing client expectations and ensuring the timely delivery of campaigns. Additionally, the position involves active involvement in conceptualizing marketing...

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build...

Our client a marketing agency based in DBN Pinetown- To effectively and efficiently manage all digital client accounts within your portfolio.- To ensure that all client work is processed and delivered to the highest possible standards.- To ensure that Departmental Team requests, enquiries etc are responded to timeously.- To identify and recommend the best possible solutions in terms of...

Our client, a leader in the Financial Services & Pensions is seeking an experienced ICT Digital Engagement Specialist PURPOSE OF THE JOB The Web and Social Media Specialist is responsible for creating content and coding the design in collaboration with Public Relations department through a process that delivers up to date high-quality creative content timeously. In addition to this, they will...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 04, 2026 Your Purpose... - The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas. - This role is key in engaging our...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Overview - Our client is seeking a dynamic and experienced client service lead to head the client service function and act as the key business partner for the NIVEA client team. This pivotal role requires a strategic leader who can collaborate with both the client and cross-functional teams to deliver...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

Description To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and proceduresExecute own work in accordance with the organisational values and code of ethics.Comply with and adhere to identified governance and...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...