IT Operations Analyst jobs in Umhlanga

We are seeking a strategic Financial Analyst to drive IT cost optimization, managing hardware and software assets, developing a transparent "Bill of IT," implementing showback/chargeback models, and providing actionable insights across all functions, including the Contact Centre, to support informed business decisions. Job Description 1. Financial Analysis & Cost Optimization - Lead financial...

Duties, responsibilities and experience: - Manage a IT team in South Africa - Ensure control of the incidents / Service Requests are in line with SLAs - Act as the principal contact for incidents / escalations / updates in Durban - Define and Deliver process improvements aligned with best practice and business objectives - Ensure team have resource available to support business operations -...

An opportunity with a Healthcare IT Company in Umhlanga to play a crucial role by deliverying exceptional Product Support Services through the anallysis and resolution of product related queries in line with client expectations and service level targets. The successful candidate will perform prescribed processes and procedures, log queries, identify interventions and initiate actions to address...

MINIMUM SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED - Bachelor’s degree / diploma in computer science or related field - 2+ years of experience in computer networks and systems maintenance - A+, N+ accreditation advantageous - Excellent written and verbal communication skills - Good interpersonal skills - Proficient in hardware and software installation - Attention to detail - Good problem-solving...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...

Our client is an international i-gaming technology company who have locations situated across the world including UK, South Africa, Estonia, Spain, Sweden and many more. They all work hard towards one end goal - to create the very best online Sportsbook product.Your goal will be to lead the organisation's Project Services office by owning, executing and adapting the Project Services strategy and...

Key purpose: Our company is currently on the hunt to acquire an IT Business Analyst (Inbound). The role will be based in Westville and report to the Applications Manager. Duties and responsibilities: - Work with the business to identify opportunities for improvement in business operations and processes. - Meet with relevant Business representatives to establish, understand and document...

Company Description iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us...

Job Purpose: To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements Identify, mitigate and manage IT Risk Assist in the managing of the group business applications including...

JOB PURPOSE: - To perform Audit Data Analytics (ADA), following a pre-defined approach, to support the external audit team - Establish and maintain constructive and professional relationships with the audit team and clients. DUTIES AND RESPONSBILITIES - Performance of Audit Data Analytics including executing pre-defined ADA / CAATS procedures - Documentation of evidence following the Firm’s...

Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the...

We are seeking a reliable and motivated Junior IT Operator to support our IT operations over a 3-month period assisting with a Windows 10 Upgrade and Replacement Project. They will work closely with the current IT Operators as the project gets underway and may be required to stand in for them to ensure continuity of support services. This role is ideal for someone early in their IT career who is...

A leading educational institution based in Durban is seeking an experienced Branch Manager to oversee operations, ensuring team capacity meets targets and operational performance is continuously improved. The ideal candidate will have over 10 years of experience in a similar industry and a proven ability to manage projects under pressure. Responsibilities include analyzing performance, managing...

Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary The purpose of the role to conduct an...

SplashOut has an exciting opportunity available for an Operations Manager (Signage) to be based at Umhlanga, Durban. The successful incumbent will be responsible for improving efficiency and increasing departmental profits while managing the company's overall operations and overseeing several departments such as sales, manufacturing / procurement. Provide support to the Commercial...

Company Description iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us...

Role Purpose The purpose of the role is to act as a lead in helping to shape the collection, management, and use of data for key business functions. The job holder will be required to drive the connecting of appropriate 'back of house' technology to deliver customer solutions and service satisfaction while leveraging these capabilities to drive valuable MI and insights for management. Job...

Stakeholder Engagement - Work closely with business stakeholders to understand processes, challenges, and information-flow requirements. - Translate business requirements into practical SharePoint or Power Platform solutions. - Support users across all departments by providing guidance, training, and best practices. - Facilitate continuous improvement by identifying opportunities to streamline...

Star Merchant has an exciting opportunity available for an Operations Manager(Supply Chain) to be based in Umhlanga, Durban. The incumbent will be effectively and efficiently manage The Star Merchant business. Ensure that there is compliance with all policies and procedures and strict adherence to Internal/External controls. Ensure daily, weekly and monthly reporting is done accurately and...

The role: The Call Centre Real Time /Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates. This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands and sales performance goals. On...