Customer Experience Agent jobs in Umlazi

Branch: Kwamnyandu - KwaZulu Natal Sales Agents required with a minimum of 1 year sales experience, and 1 year of cellular experience Must be mature, hardworking, a team player, self-motivated, target driven, honest, neat, reliable and organized. As a Sales Agent based in the KwaZulu Natal, Kwamnyandu you will report to the Branch Manager. You will be responsible for the below:Mobile + Data...

A leading airline company in Durban is seeking energetic ground staff to manage communications with passengers and perform various administrative duties. Ideal candidates should have excellent interpersonal skills and a strong customer service orientation. Responsibilities include welcoming passengers, checking in baggage, and supporting those with disabilities or traveling with children. This...

About the job Inbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global company as a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...

Job category: Customer Service Location: Durban Contract: Permanent Remuneration: Market Related EE position: No About our company City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30 years, offering an...

A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...

Responsibilities - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...

Do you excel at customer support and bring a technical background? We’re looking for a motivated individual to join our team and help deliver outstanding service and solutions Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information,...

A dynamic e-commerce support service seeks a Customer Experience Sales Specialist to enhance customer interactions and drive sales. The role involves engaging customers through various channels, implementing upselling strategies, and resolving post-purchase concerns, ensuring a seamless experience. Ideal candidates will have a minimum of one year of remote sales experience and strong...

A South African investment firm is seeking a Customer Experience Manager to enhance customer engagement and retention strategies. The role involves driving CRM initiatives, analyzing customer data to improve overall experience, and managing multi-channel marketing campaigns. Strong collaboration and technical expertise are essential, as well as the ability to strategize effectively based on...

A leading fashion retailer in Durban is seeking an energetic individual to assist with store administration and customer transactions. Responsibilities include stock management, customer engagement, and supporting the store manager. Ideal candidates should have a Grade 12 qualification with at least 3 years of retail or administrative experience. A passion for customer service and a keen...

A leading FMCG retailer in Durban is seeking a candidate to efficiently execute operational activities and provide excellent customer service at the point of sale. The role requires strong customer orientation, basic math skills, and an understanding of retail principles. Ideal candidates will have prior experience in customer-facing roles. This position is permanent and aligns with the company's...

A Church Service Organization in KwaZulu-Natal seeks a part-time Materials Management Support Services Retail Store staff member. The role involves directing store operations, leading a small team, and ensuring high-quality customer service. Candidates must have post-secondary education in business or related fields and be endowed members of the Church of Jesus Christ of Latter-day Saints. This...

A retail health and wellness company is looking for a customer-focused individual in Durban. Responsibilities include ensuring stock availability, handling cash at the point of sale, and following store disciplines. Candidates should have at least a Grade 12 education, 1 year of retail experience, and a genuine interest in health and wellness. Benefits include performance incentives, medical aid...

A dynamic e-commerce firm based in Durban is seeking a Customer Experience & Sales Specialist to enhance customer engagement and drive sales. You will interact with customers via chat, email, and phone, handling inquiries and upselling products. Ideal candidates will have at least a year of experience in remote sales and customer support, with a background in e-commerce being highly advantageous....

About the job Customer Experience Manager Customer Experience Manager We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills to move our company from strength to strength. In this role, you will drive...

About the job Outbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global companyas a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...

A diversified retail company in Durban seeks a customer-focused individual to join their team. As a brand ambassador, you will enhance customer experiences and drive sales. Ideal candidates should possess Grade 12 and demonstrate strong communication, multitasking, and initiative skills. You will contribute to a vibrant team culture and continuously improve processes, ensuring the store is ready...

Join TalentPop App as a Customer Experience & Sales Specialist (E-Commerce) At TalentPop App, we partner with fast-growing e‑commerce brands to deliver customer experiences that delight and drive sales, retention, and loyalty. As a Customer Experience & Sales Specialist, you will be at the forefront of every customer interaction, helping shoppers find the right products, complete their...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...