Customer Service jobs in Western Cape

A retail company in Robertson is seeking an experienced Branch Manager to oversee operations in a dynamic environment. The successful candidate will be responsible for sales management, stock control, and providing an exceptional customer experience. Ideal applicants will have at least 3-5 years of management experience and a passion for retail and customer service. Join us and help shape the...

A local recruitment agency seeks a Junior Customer Support Consultant in Paarl, South Africa. The consultant will provide high-quality customer support, resolving issues efficiently and maintaining excellent customer care. The ideal candidate will be customer-focused, professional, and willing to learn and grow within the role. Responsibilities include handling inquiries, maintaining records, and...

Coordinator-Back-End / Blended / Customer Service-Email + Chat + Voice EXL Cape Town, Western Cape, South Africa Responsibilities - To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. - Support the other departments in dealing with customer queries regarding scheduling. - Manage and...

A leading consulting firm in Cape Town is looking for a Customer Advisor to enhance customer relationships. The role involves responding to inquiries, handling escalated complaints, and generating sales through excellent service. Candidates must have experience in BPO and strong communication skills. The position offers a competitive remuneration package, performance bonuses, and opportunities...

German Customer Support Specialist — Woodstock — Full-time — 24/7 Environment — Salary: R25 000.00 Per Month About the Client Join a leading tech company that’s all about delivering top-notch TV and mobile phone products and services. Our client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment, perfect for those who...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

A leading health and beauty retailer in Cape Town is seeking a dedicated Service Advisor. The role involves ensuring operational excellence at the point of sale and delivering superior customer service. Ideal candidates will have experience in retail, proficiency in stock management, and a strong focus on customer satisfaction. Responsibilities include managing cash and stock, training staff, and...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

A leading retail company in Cape Town is looking for a General Assistant to provide excellent customer service, merchandise stock, and maintain housekeeping standards in-store. The ideal candidate should have a minimum of Grade 10 or NQF 3 with at least one year of related experience. Strong communication skills in English and the local language are essential. This role requires shifts, including...

R 20,000.00 - 26,500.00 (South African Rand) Job Opportunity: Customer Service Manager Company: Opencast Consulting Location: Capetown, South Africa Employment Type:Full-Time Opencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Manager to join our team. If you're passionate about creating exceptional customer experiences...

A leading financial institution in Piketberg is seeking a Sales and Service Advisor to provide exceptional customer service by understanding customer needs and offering tailored product solutions. The ideal candidate will have an NQF Level 5 qualification and 1 to 3 years of direct sales experience. This full-time role offers the opportunity to enhance customer interactions through various...

About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding...

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients, as well as functional ingredients. Its customers include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry, and producers of nutritional supplements and pet food. With sales of around €5 billion in the 2024 fiscal year, the company ranks among the leading global suppliers. The...

A company in industrial manufacturing in Cape Town is seeking an After Sales Coordinator to serve as the main point of contact for after-sales support. The candidate will handle customer queries, manage service and spares quotations, and ensure effective communication to enhance customer satisfaction. Previous experience in customer service or after-sales support is essential, along with strong...

A leading construction material supplier in Cape Town is seeking a General Assistant. This role involves comprehensive customer service, effective merchandising, and maintaining safety standards. Ideal candidates should have at least Grade 10 and experience in a similar role, with strong communication skills in English and the local language. Flexibility with shifts and weekends is essential. The...

Customer Service Representative EXL, Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while...

A leading recruitment agency is looking for a Forex teller position available in Stellenbosch. The role involves processing foreign exchange transactions and providing high-quality customer service while ensuring compliance with regulatory standards. Candidates should possess strong computer literacy, attention to detail, and excellent communication skills. Join a dedicated team where integrity...

A leading retail company in Stellenbosch seeks a talented manager to direct operational activities at the point of sale. This role focuses on ensuring excellent customer service, managing stock and cash, and training staff to maintain high standards. The ideal candidate will possess Grade 12 education and relevant management qualifications, alongside strong managerial, planning, and communication...

A leading retail company in George, Western Cape, is looking for a dedicated Cashier to ensure accurate handling of Point of Sale transactions. The ideal candidate must communicate effectively in English, possess strong administration skills, and be willing to work shifts including weekends and Public Holidays. Responsibilities include providing excellent customer service and ensuring compliance...