customer support executive jobs in Western Cape

About the job Customer Support Executive Deliver exceptional service to UK customers from sunny Cape Town or remotely! Remote (Cape Town preferred) | R23 000 (£1,000) per month | UK Working Hours (8 AM - 5 PMUK Time) About Our Client Our client is a leading UK-based supplier of specialist products for the commercial and domestic sectors. With a strong reputation for fast delivery, reliable...

A remote customer support service is seeking a Substitute Customer Support Representative to provide excellent customer service during full-day and occasional half-shifts. Responsibilities include assisting customers via various channels, maintaining detailed records, and ensuring consistent support delivery. The candidate should have excellent communication skills and be tech-savvy. Flexibility...

A local recruitment agency seeks a Junior Customer Support Consultant in Paarl, South Africa. The consultant will provide high-quality customer support, resolving issues efficiently and maintaining excellent customer care. The ideal candidate will be customer-focused, professional, and willing to learn and grow within the role. Responsibilities include handling inquiries, maintaining records, and...

A consulting services firm in Cape Town is seeking a Customer Service Representative. You will be responsible for managing claims, ensuring transaction quality, and maintaining customer satisfaction through effective communication. This entry-level role requires attention to detail in managing claims and adherence to operational policies. Join us in delivering excellence while achieving assigned...

A leading recruitment firm in Cape Town is seeking a Contact Centre Support Specialist to provide comprehensive administrative support and logistical coordination services. This role is crucial in executing support activities for the Customer Experience team, ensuring efficient operations in the contact center environment. The ideal candidate will work closely with leadership to enhance customer...

Our client is a high-growth fintech company building the next generation of payment infrastructure across Africa. Their mission is to make money movement seamless, inclusive, and scalable across borders. They operate at the intersection of financial innovation and real-world impact, empowering businesses and consumers with tools to thrive in a rapidly digitizing economy. Role Overview As the...

Customer Experience Executive - Arabic Speaking Location: Cape Town, South Africa Contract: Permanent, Full-Time Hours: Sunday - Thursday 8am - 6pm Language requirements: Fluent, business‑level written and spoken Arabic and English is essential. Any additional languages will be greatly beneficial. Application Method Please ensure that you apply with a CV written in English. Role...

A leading customer support firm in South Africa seeks a Customer Support Consultant to engage with customers through calls, emails, and social media. Ideal candidates are fluent in Dutch and English, have prior experience in customer support, and are tech-savvy. The position allows for fully remote work with a fixed schedule from 12 PM to 8 PM. Join a multicultural team that values personal...

About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing,...

Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...

At Mukuru, customer support is more than answering calls — it’s about building trust, solving problems, and creating loyalty. As a Customer Support Consultant, you will be the voice of Mukuru for customers across multiple corridors. You’ll assist customers with money transfer orders, digital support, and account queries while promoting Mukuru’s products in a professional, compliant, and...

About the job Substitute Customer Support Substitute Customer Support Representative Job Description We are seeking a Substitute Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support during full-day shifts, with occasional half-shifts. This position may potentially transition into a full-time role based on performance...

A leading business consulting firm in Cape Town is seeking an entry-level Coordinator-Back-End to manage customer service through email, chat, and voice. The successful candidate will be responsible for booking appointments in line with business and customer expectations and will support other departments in addressing scheduling queries. This role requires managing client expectations and...

A leading UK supplier seeks a Customer Support Executive to provide exceptional service to UK customers from Cape Town or remotely. The role involves processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a...

A growing meat supplier is seeking a Customer Service Executive to provide exceptional support to UK customers. The role involves managing customer inquiries, processing orders, and resolving issues remotely while working UK hours. Candidates must have at least 1 year of customer service experience and strong communication skills. A proactive approach and resilience under pressure are essential....

Executive-Voice-Customer Service EXL Cape Town, Western Cape, South Africa 2 days ago Be among the first 25 applicants Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer’s energy account back on track. - Achieve high call quality, meet compliance standards whilst delivering against agreed...

Executive-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact centre environment. Your role involves processing billing transactions, addressing inquiries and providing technical support with professionalism and precision. With strong communication and organisational skills, you'll...

About the job Customer Success Executive Customer Success Executive(UK Hours) R20k - R30k/month Key Responsibilities: - Handling lending enquiries and applications from prospective borrowers and/or solicitors, providing accurate information and guidance. - Following up on leads and maintaining proactive communication to maximise conversion rates. - Liaising with customers and solicitors /...

Customer Service Executive Join a Fast-Paced, Growing Meat Supplier Supporting UK Customers Remote (SA-Based) | £1,000–£1,200/month | UK Hours: 8:30am–4:30pm About Our Client Our client is a rapidly growing UK-based premium meat supplier serving both retail and wholesale markets. They are passionate about quality, efficiency, and providing exceptional customer experiences. With strong growth...

Overview Executives-Back-End / Blended / Customer Service-Email + Chat + Voice – EXL Cape Town, Western Cape, South Africa Responsibilities - To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. - Support the other departments in dealing with customer queries regarding scheduling. -...