La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...
Duties: Guest Communication & Experience Management:
Guest Relations Officer wanted in Stellenbosch! R16,000/month. Luxury estate seeks hospitality pro for seamless guest experience. 2-3 yrs exp, strong admin & comms skills req'd
Beach House Property Company is a bespoke property management and holiday rental service, specialising in short-let properties along Cape Town's Western Seaboard. We provide a complete start-to-finish solution tailored to each investor's needs, ensuring both owners and guests enjoy a seamless satisfied experience. We've got an open position here in Blouberg, Western Province, Cape Town, South...
Guest Relations Officer - (Permanent Part-Time) Hospitality is all about the individual. And we, at the Radisson Hotel Group, take pride in our unique Yes I Can! Service culture: our Company wide philosophy that ensures that every individual guest is treated with the best positive service attitude at every point of contact. The manager, the waiter, the receptionist, the porterevery Radisson...
Job Purpose The Guest Relations Manager is responsible for the monitoring, team management and delivery of a welcoming customer experience at the Front Desk / Concierge, Porte Cochere and across the hotel operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience...
Additional InformationJob Number25096756Job CategoryRooms & Guest Services OperationsLocationAC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Process all guest check-ins, verifying guest identity, form of payment,...
Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...
JOB SUMMARY: We are looking for a socially focused team player with high attention to detail who can operate in a constantly changing environment under pressure to welcome guests and see to their needs throughout their stay. ORGANISATIONAL POSITIONING: - Department: Front Office - Reporting to: Assistant Front Office Manager - Location: Bushmans Kloof Wilderness Reserve & Wellness...
Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....
About Home Suite HotelsWe’re a boutique hotel brand with comfy king-size beds, ocean views, rooftop pools, and the occasional wagging tail at reception. You’ll find us in prime spots across Joburg and Cape Town, offering guests that sweet spot between laid-back comfort and top-tier service. It’s luxe without the fuss. The RoleAs our Front of House Host, you’re not just welcoming guests—you’re...
Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...
Additional Information Job Number Job CategoryRooms & Guest Services Operations LocationCape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa, 7441 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...
Casa Milner is a nine-bed modern centric guest house based in Milnerton, Cape Town. A Guest Service Supervisor position has become vacant. The position is suitable for individuals who are willing to stay in (occasionally or full-time) and are flexible to work certain weekends and public holidays. 1. Job Summary To oversee the daily operations of the guest house by ensuring by ensuring: -...
La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay".MAIN...
Additional InformationJob Number25159144Job CategoryRooms & Guest Services OperationsLocationAC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth check-in and...
Requirements: Certificate / Diploma in Hospitality or equivalent Background in Front of House Service of a luxury hotel / Lodge At least 2 years of previous experience in hospitality Front of House operations of a luxury 5* hotel / Lodge Proficient in use of various well-known Property Management systems Proficient in the application of Up-Sell and Cross-Sell strategies Proficient user of...
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...
Duties: Guest Communication & Experience Management:
Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...