intermediate ticketing agents jobs in Western Cape

Company Description With offices in Israel, Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world’s leading AI enabled tour operator platform, which allows travellers to customise their holiday experience and break free of the traditional restrictions of static...

High-end Tour Operator company based in Somerset West has a wonderful opportunity for an Administration / Junior Ticketing Agent to join their dynamic team ticketing agent|travel administration assistan An exciting opportunity is available for an Administration / Junior Ticketing Agent with a vibrant personality and minimum 6 months ticketing experience. Working knowledge of Amadeus will be...

Description The ITOM Intermediate Platform Engineer is responsible for effective support of the ITOM product suite on ServiceNow within the Group Technology & Transformation segment. The successful candidate is responsible for implementing and operating ServiceNow’s ITOM Visibility (Discovery, Service Mapping, Agent Client Collector), ITOM Health (Event Management, Metric Intelligence, Health...

Key Responsibilities Desktop & End-User Support - Provide first and second-line technical support for desktop, laptop, and mobile devices - Troubleshoot and resolve hardware, software, and connectivity issues across Windows, macOS, and Linux operating systems - Manage user account creation, modifications, and access permissions - Install, configure, and maintain desktop applications and software...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...

About the Company Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally. About the Role: Be the human connection behind every beautiful purchase. As a Customer Service Agent, you'll be...

National Debt Advisors is one of the number 1 debt counselling companies in the country. This is a testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to flourish, grow and attain personal financial freedom - which they can then pass on to our clients...

German-Speaking Level C1/C2 Agent Job Description Job Title: German-Speaking Customer Support Agent (Level C1/C2)Reports To: Customer Support Manager / Team LeaderLocation: Somerset West, Western Cape 7130Employment Type: Full-time / Part-time / Contract Job Overview:Key Responsibilities: - Customer Support & Inquiries: - Provide clear, accurate, and timely information on product features,...

Job Title:Customer Care Agent Location:Hybrid (Western Cape -South Africa)Department:Company Overview:Urang Property Management Limited is a London-based property management agency overseeing more than 10,000 residential units across the city and its surrounding areas. To support our growing portfolio, we have built a strong in-house support team, including customer care specialists.Most of our...

Our Group Operations Division is looking for additional _Travel Operations Agents for the Customer Support Team, which is known as One Team!- (These roles are planned to be based in _Gardens - Cape Town (South Africa))** About the Role Key Responsibilities: - Customer Experience: - Resolve customer queries through various channels within SLA. - Collaborate with suppliers to offer the best...

ABOUT THE JOB The main purpose of this role is to be the technical hero that keeps our organization running smoothly! As a Systems Support Agent, you will provide responsive and courteous technical support to end-users, ensuring their productivity and enhancing their overall experience with technology. You will diagnose and resolve system-related issues, assist users with troubleshooting, manage...

Applications are invited for the Network Monitoring Agent position. This is an office-based position, to be based in Plattekloof, Cape Town. PURPOSE OF THE ROLE: The Network Monitoring Agent is responsible for the real-time monitoring of network activity, swiftly responding to alerts from network monitoring systems, assessing their customer impact, and proactively driving issue resolution....

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Role Purpose: The Support Agent Team Leader oversees the day-to-day performance of the support team, ensuring exceptional customer service, efficient query resolution, and data-driven improvement of service delivery standards across operations. Key Responsibilities: - Team Leadership: Supervise, coach, and motivate support agents to achieve individual and team performance goals. - Customer...

Functieomschrijving The MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2 Key Roles and Responsibilities: Receive, log, validate and diagnose client requests, on the full range of...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) provider, trusted by clients worldwide to deliver tailored, high-quality solutions. With a strong focus on customer experience, innovation, and operational excellence, we are expanding our team and seeking motivated professionals to join us. As a Customer Service Agent – Payables Support, you will play a key role in assisting...

Our client in Durbanville is looking for a Help Desk Agent with solid Model Maker experience to join our team. Model Maker proficiency is non-negotiable Key Requirements: - Minimum 2 years’ proven experience with Model Maker (essential) - Experience with Survey Maker, Irrimaker, and Road Maker (advantageous) - Proficient in TeamViewer and general computer literacy - Quick learner with strong...

My client, a well established international travel company, is currently recruiting for an experienced Group Travel Agent with at least 3 years’ experience in a similar position to join their dynamic team based in TechnoPark, Stellenbosch. The main purpose of the role is providing group clients with some of the best airline, hotel, and vacation package deals, while maintaining good level of...

Applications are invited for the Network Monitoring Agent position. This is an office-based position, to be based in Plattekloof, Cape Town. PURPOSE OF THE ROLE: The Network Monitoring Agent is responsible for the real-time monitoring of network activity, swiftly responding to alerts from network monitoring systems, assessing their customer impact, and proactively driving issue resolution....