A remote healthcare services company seeks Medical Schedulers to join their team. The role involves scheduling appointments and managing calls, ensuring patient satisfaction through excellent customer service. Candidates should possess strong communication skills and be comfortable with an EMR system. The position requires working during Chicago's Central Time hours, necessitating good...
Department: Customer Service and Client Relations Work Arrangement: Fully Remote Job Type: Independent Contractor, Full-time Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference, typically EST/PST business hours) Locations: Philippines, LATAM (Mexico, Colombia, Argentina, Brazil), South Africa, Kenya, and other remote regions with excellent English...
A logistics firm in Cape Town is seeking an experienced logistics professional with a degree in logistics or accounting. The ideal candidate will have over 2 years of experience in the logistics role, with outstanding organizational and analytical skills. Responsibilities include purchasing and maintaining vehicles, developing schedules, and ensuring compliance with transportation regulations....
A leading telecommunications firm is looking for a WFM Scheduler in Cape Town. The successful candidate will develop and optimize employee schedules for effective contact center operations. Key responsibilities include analyzing data, managing shift bids, and facilitating meetings with leadership to drive improvement initiatives. Candidates should have at least 2 years of contact center...
Are you ready to make a significant impact in the healthcare sector? Concentrix is partnering with a leading non-profit American healthcare company, and we are looking for a dynamic Planning and Scheduling Manager to join our team in Cape Town. Why Join Us? - Collaborate Globally: Work with both onsite and offshore teams to drive CRM contact performance and workforce management processes. -...
A global tutoring platform is seeking passionate educators to offer private lessons in various subjects. As a tutor, you can set your own schedule, teach in-person or online, and benefit from 100% free sign-up with no commission deductions on your earnings. Ideal candidates are responsive, punctual, and friendly, contributing to students' success. Join a community of over 35 million teachers and...
A leading service management provider in Simon's Town seeks a Manager I for Planning & Scheduling to oversee WFM processes. The role includes managing forecasting, scheduling, and operational metrics while ensuring alignment with key stakeholders. The ideal candidate will have a minimum of 1 year of experience in WFM management, fluency in English, and expertise in client communication. This...
A leading data analytics company in Cape Town seeks a Workforce Management professional to manage staffing models and create schedules. Candidates should have a minimum of 2 years experience in workforce management within an inbound call center. Key responsibilities include managing scheduling processes, balancing staffing needs with operational goals, and maintaining staff plans. Strong skills...
A leading Business Process Management company in Cape Town seeks an experienced Workforce Management resource. The role focuses on creating schedules based on forecasts and actual trends while optimizing resource utilization. Candidates should have 4-6 years of experience in workforce management, including at least 2 years of management experience. A graduate degree and expertise in tools like...
A leading logistics provider in Cape Town is looking for an Installation Support Agent. This role focuses on maintaining high customer service standards and scheduling fitments for Tracker units. The ideal candidate should possess excellent communication skills, a minimum of 1 year experience in a contact centre, and be capable of working under pressure. Bilingual applicants (English and...
Forecasting & Scheduling Analyst (BPO/Call Center) Cape Town, Western Cape, South Africa Job Openings Forecasting & Scheduling Analyst (BPO/Call Center) About the job Forecasting & Scheduling Analyst (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise...
A global engineering company is seeking a highly experienced Senior Site Planner to join their Project team in East Africa. This role involves managing and maintaining project schedules, ensuring effective cost control, and leading the planning team in support of construction activities. Ideal candidates should have at least 8 years of relevant experience and a Bachelor's degree. The position...
Benefits - Company parties - Competitive salary - Flexible schedule - Free food & snacks - Training & development About US Assisting Hands Home Care is a leader in providing high-quality, compassionate in‑home care services. We go beyond meeting basic needs — our mission is to help our clients live safely, comfortably, and happily at home. At Assisting Hands, we believe in more than just...
A leading recruiting firm is seeking a Home Care Scheduler to manage caregiver and patient schedules effectively. This fully remote role requires strong communication and organizational skills to ensure seamless client care across multiple time zones. The ideal candidate will have 1-2 years in healthcare coordination, be tech-savvy, and adept at problem-solving. This position offers an...
A leading tutoring platform based in South Africa seeks passionate individuals to offer private lessons in various subjects. Tutors enjoy complete freedom in setting their schedules, teaching methods, and cancellation policies while earning without commission cuts. Ideal candidates are punctual, responsive, friendly, and available to share their knowledge and help students achieve success. Join a...
Medical Scheduler Call Center Location: Remote (Work hours aligned with Chicago, Central Time) Employment Type: Full-TimeSouth African hours:(3:00 PM - 1:00 AM)shifts Reports To: Call Center Supervisor / Office Manager Role Summary: We are seeking friendly, detail-oriented Medical Schedulers to join our call center team supporting a busy medical center. This role involves handling incoming...
Position summary Job category: Customer Service Location: Cape Town Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work...
Job Title Manager I, Planning & Scheduling Job Description The WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across the location accounts under the supervision and alignment of the Geo Leader. They can move across multiple industry verticals and WFM platforms in a multi-skill, multimedia environment, while...
A leading healthcare service provider is seeking a dynamic Planning and Scheduling Manager in Cape Town. This role involves leading a team and managing performance metrics. Candidates must have WFM management experience, strong communication skills, and the ability to work night shifts. The position offers a competitive salary and permanent onsite work with flexible hours aligned to the US...
A recruitment services company is seeking a Forecasting & Scheduling Analyst to join its Performance Team in Cape Town. The ideal candidate will have experience in Workforce Management, strong analytical skills, and proficiency in Microsoft Excel. Responsibilities include developing accurate capacity plans, collaborating with management, and ensuring optimal productivity through effective...