A dynamic company in Durban is seeking a hands-on Branch Manager to lead their busy branch. The ideal candidate should be experienced with at least 3 years in a supervisory or managerial position, possess strong leadership skills, and have a solid understanding of operations. A valid driver’s license and a willingness to travel are essential. This role places a high value on customer satisfaction...
A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...
A leading financial services company based in Durban is seeking an OMF Branch Manager to lead a team towards achieving local business goals. The successful candidate will develop strong customer relationships, implement effective account management strategies, and oversee operational performance. Ideal candidates possess strong leadership capabilities and a background in sales or customer...
Summary Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...
Key Responsibilities - Handle inbound customer enquiries via voice, email, and/or chat (campaign dependent) - Provide clear, accurate, and professional responses to customers - Resolve customer issues efficiently while maintaining service quality - Follow defined processes, playbooks, and tone guidelines - Escalate queries or issues according to established procedures - Maintain...
Your Tasks Customer Collaboration - Establish strategy to strengthening collaboration and leveraging optimization opportunities with selected customers - Generate and maintain Customer Development Matrix as an overview and tool for prioritization of these opportunities - Proactively engage with customers and establishing and maintaining relationships (especially also via consistent face to face...
Overview A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time Qualifications - National Diploma/Degree or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical...
My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...
PURPOSE OF THE ROLE The Customer Operations Specialist will be responsible for delivering high-quality, accurate, and efficient operational support to customers as part of the campaign. The role focuses on managing customers' queries, processing requests, and ensuring adherence to campaign procedures and service standards. This position is ideal for individuals with strong attention to detail,...
A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...
A leading information and analytics company seeks a Product Manager I in Durban to lead the development and delivery of product features. You will collaborate with cross-functional teams to align on requirements, drive execution, and enhance user experiences. The ideal candidate has experience in product management within technology-driven environments, analytical skills, and a commitment to...
A leading recruitment agency seeks a Customer Service Manager in Durban to establish and lead a national Customer Service function. This role involves transforming and standardizing service practices, enhancing customer satisfaction, and managing a high-performing team. Ideal candidates will have proven leadership experience in customer service or logistics and strong change management skills....
A global customer service firm based in Durban is seeking Customer Service and Retentions Advisers. The role requires individuals with voice experience and excellent communication skills. Responsibilities include providing responses to queries while maintaining quality standards, identifying issues proactively, and connecting with customers. Applicants must have a Matric certificate or...
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...
A global skincare company in Durban is seeking a dedicated Customer Supply Chain Manager to enhance collaboration with clients and drive operational efficiencies. The ideal candidate will possess over 5 years of experience in customer service roles. Responsibilities include ensuring service level performance, managing customer dashboards, and influencing key stakeholders while optimizing...
Job Overview Huntswood is looking for Customer Service and Retentions Advisers with Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you! Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of...
A leading technology support firm in Durban is seeking a Technical Support Agent to provide high-quality support to customers. This role involves troubleshooting issues, guiding customers, and maintaining records of interactions. Ideal candidates will have strong problem-solving skills and the ability to manage multiple conversations. The position offers competitive salary and bonuses, with...
PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...
A customer service-focused company in Durban is seeking a Customer Operations Specialist to provide high-quality operational support in a fast-paced environment. The role involves managing customer inquiries, processing requests, and ensuring adherence to service standards. The ideal candidate should have strong communication skills, attention to detail, and at least one year of customer service...
A leading global customer service provider in Durban is seeking a Customer Service Specialist. This role involves providing exceptional support to US customers through multiple channels, including calls and emails. Candidates should have at least one year of experience in customer service and the ability to work US hours. The ideal applicant is proactive, adaptable, and has strong communication...