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customer complaints jobs in Bloemfontein
ROLE PURPOSETo maintain a complete and accurate client database, and to provide administration services to the defined sales and service team. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.KEY RESPONSIBILITIESinclude the following. Other duties may be assigned.- Maintains regular telephonic contact with a defined portfolio of clients to...
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality...
When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. Role Purpose/Business Unit: To oversee and manage customer relationships of the large enterprise customers/key accounts, leveraging of our products and solutions to address the customer needs. Enables the solution delivery through collaborating with...
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.Job PurposeBuild, maintain and enhance relationships with new and existing External Partners and leveraging their partner relationships in order to deliver end-end business results to ensure optimal business development.ResponsibilitiesBroker...
- Certificate in Sales and Marketing or equivalent (NQF 5) - Diploma in Sales and Marketing or equivalent (NQF 6) - 3 years as a Sales Representative or similar role within the Manufacturing or retail environment - Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems) - Communication skills (both verbal and written) Responsibilities: - Implements...
A leading restaurant chain in Bloemfontein is seeking a manager to oversee restaurant operations. The successful candidate will ensure quality standards, manage stock and orders, and address customer complaints while maximizing profitability and motivating staff. A minimum of one year experience in restaurant and fast-food service is required, along with management and organizational skills....
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities Operational Management - Drive store performance to achieve and exceed sales targets. - Maximise...
Our national client within the FMCG / Supply Chain Management sector is looking for a dynamic Operations Manager for their DC in Bloemfontein. - Tertiary qualification in Supply Chain Management / Logistics / Operations Management - 3-5 Years' experience within a Supply Chain environment - Knowledge of Warehouse Management System - Strong communication skills - Ensure Effective team dynamics -...
Overview Your Purpose... The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas. This role is key in engaging our members across all offerings in club as well as online. This role supports the...
Overview Job Description Purpose of the job: To administer the dispatch process which entails receiving, capturing of stock, printing of documentation, invoicing, and various other admin tasks. Responsibilities - Receiving and capturing stock from bakeries to despatch - Data Capture all despatch administration - Invoices to be processed and captured - Assist with customer complaints -...
DUTIES AND RESPONSIBILITIES: - Overseeing overall operation of the restaurant/ take-away - Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained - Overseeing and managing stock control, purchasing and orders - Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away - Maximising profitability and meeting sales and...
Job Description Purpose of the job: To administer the dispatch process which entails receiving, capturing of stock, printing of documentation, invoicing, and various other admin tasks. Responsibilities: - Receiving and capturing stock from bakeries to despatch - Data Capture all despatch administration - Invoices to be processed and captured - Assist with customer complaints - Checking of...
Job Description To support the business by conducting in-depth credit analysis to evaluate risks associated with lending decisions. Provide insights that enable informed, responsible financial solutions aligned with the broader client relationship strategy, ensuring sound risk management and sustainable growth. Responsibilities - Analyses credit data to estimate degree of risk in extending...
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Responsibilities Customer Service Carry out standard customer service activities and handle simple customer inquiries. Solutions Analysis Assess compliance with established standards and protocols for routine inquiries. Receiving Visitors Receive visitors and...
Overview Who are we? Sanlam Developing Markets (SDM), a wholly owned subsidiary of Sanlam Life Limited, is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for...
Your Purpose The Service Ambassador is responsible for providing exceptional in-club member experiences using the available tools and platforms across areas such as our service/reception area, exercise floor, studios, swimming facilities and extended lounge areas. This role is key in engaging our members across all offerings in club as well as online. This role supports the retention of our...
To proactively promote a relationship-based offering through a primary point of contact, this meets client expectations by providing personalized financial solutions in line with the Value Proposition. To provide a competent relationship-based offering to a Sub-Segment within the Private Banking Segment, that provides highly responsive and pro‑active financial and business solutions, focused on...
A financial services company in Bloemfontein is looking for a customer service representative to enhance customer experience. You will handle inquiries and complaints, provide product information, and maintain customer relationships through effective communication. The ideal candidate should possess strong consultative selling skills and have a background in customer relationship management. This...
Duties and Responsibilities - Overseeing overall operation of the restaurant/ take-away - Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained - Overseeing and managing stock control, purchasing and orders - Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away - Maximising profitability and meeting sales and...
Job Location: Bloemfontein, Free State, South Africa Application Deadline: April 30, 2026 Job Description DUTIES AND RESPONSIBILITIES - Overseeing overall operation of the restaurant/ take-away - Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained - Overseeing and managing stock control, purchasing and orders - Dealing with customer complaints and...