Customer Retention Manager jobs in Bloubergstrand

About the job Customer Success - Retention Specialist Customer Success - Retention Specialist Location: Cape Town Salary: R25,000 R33,000 per month About the Role We are seeking a highly driven and experienced Customer Success - Retention Specialist to join our growing team in Cape Town. In this role, you will be responsible for retaining and re-engaging UK-based clients within the hair,...

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team. In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable...

A leading ISP in South Africa is seeking a Retention Specialist to manage customer retention processes. The role involves collaborating with sales and operations to enhance customer experience and retention strategies. Candidates should have experience in sales account management and customer service, along with strong organizational skills. Benefits include medical aid, discounted internet, and...

Customer Retention Strategist Join to apply for the Customer Retention Strategist role at Common Thread Collective. Our mission is to let anyone in the world below $15M say "fire their agency tomorrow" because nobody can beat our value & service at this price. Responsibilities - Guide clients toward durable, scalable growth by delivering steady revenue through data‑backed retention...

A leading consulting firm in Cape Town seeks a Customer Advisor to deliver exceptional service in gas and electricity services. You will engage with customers, address queries, and facilitate sales through service. The role requires adapting to diverse customer needs and working flexible hours in a vibrant team environment. Competitive remuneration, bonuses, and professional development...

A leading customer service provider in Cape Town is seeking a dedicated individual to effectively handle inbound calls and enhance customer satisfaction. The role requires a strong background in customer service, with at least 6-12 months of relevant experience. You'll guide customers through resolutions, convert quotes into sales, and maintain a positive attitude while managing customer...

CUSTOMER RETENTION STRATEGIST Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team. In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our...

A leading Chat Commerce company based in Cape Town is seeking a strategic Commercial Manager to grow customer accounts and drive retention. The ideal candidate will focus on nurturing client relationships, offering tailored solutions, and achieving revenue goals. This role requires strong interpersonal skills, collaboration, and extensive knowledge in the industry. The company promotes a diverse...

Overview Location: Cape Town, South Africa Working Pattern: 4 days in the office, 1 day working from home Virgin Bet thrives on providing an unparalleled betting experience that combines cutting-edge technology with a passion for sports. Our culture is built on collaboration, creativity, and diversity, fostering an environment where every employee can make their mark while enjoying the thrill...

Our client is an established international iGaming and sports betting operator expanding its footprint in the South African market. With a newly formed Cape Town hub, they are investing in senior, commercially minded talent to build performance-driven teams that can compete at the top end of a highly regulated, fiercely competitive betting landscape. This role exists because our client is...

Cape Town, South Africa | Posted on 07/08/2025 Inospace is a leading owner and operator of serviced logistics parks. We have established ourselves as a leader in providing a network of innovative spaces and solutions. With logistics solutions, fulfilment centres, on-site facilities and value-added services, Inospace addresses entrepreneurs' most critical challenges when managing and growing...

Retention Manager Working for a digital bank revolutionising the financial industry. As the Retention Manager, you will play a crucial role in managing our customer lifecycle analytics and driving our monetisation strategies. Qualifications: - 3+ Years in a retention-related role - Previous start-up experience beneficial - Strong business acumen, executing programs to boost organisational...

We are looking for a Senior Product Designer to drive exceptional user experiences for our retention products as we scale up and drive digital and financial inclusion across our markets. ''This role offers the opportunity to shape how design drives customer experience for critical financial products at a crucial growth moment. You'll create cohesive, high-quality user experiences across all...

Overview FX Swedish Sales Retention Agent (Cape Town, South Africa) TopTalent Recruitment Agency is excited to announce an incredible opportunity with a leading financial broker brand, seeking experienced Swedish-speaking Sales Retention Agents for their office in Cape Town, South Africa. Please note that only those with a minimum of 1-2 years of proven experience in sales retention in the...

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with...

We’re looking for a dynamic, client-obsessed professional to lead ourretention and lease renewals function across our Cape Town business parks. AtInospace, we don’t just lease space—we build communities. Your job? Keep those communities thriving by ensuring our clients stay, grow, and succeed with us. Key Responsibilities - Own client relationships: Be the trusted point of contact for existing...

A leading retention marketing firm in Cape Town is seeking a highly driven Customer Retention Strategist. The role emphasizes delivering reliable revenue through retention initiatives, leveraging data to shape strategy and aligning with client objectives. Candidates should possess experience in email/SMS marketing and strong analytical skills. The position offers autonomy and opportunities for...

A leading customer success firm in Cape Town is seeking an experienced Customer Success - Retention Specialist to retain and engage UK-based clients. This role involves proactive client relationship management and communicating value through personalized consultations. The ideal candidate has 3-5 years in client retention and familiarity with digital platforms. Join a purpose-driven team focused...

A leading sports betting company in Cape Town is seeking a Retention Manager to drive customer engagement and loyalty. The role focuses on developing CRM strategies and managing promotional campaigns to boost revenue within the new South African market. Ideal candidates should have experience in CRM and promotions management, along with strong analytical skills. This opportunity offers a chance...

A leading internet service provider in Johannesburg is seeking a Customer Retention Manager to oversee the customer retention process. The ideal candidate will have at least 5 years of customer service experience, including 2 years in retention strategies and complaint handling. You'll collaborate with various departments to enhance customer experience and implement effective retention methods....