helpdesk administrator jobs in Cape Town

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

Location: Plattekloof Cape Town Start Date: Preferably 1st August Work Mode: 5 Day's in office Lesaka Enterprise Division - Customer Support Administrator, the Customer Support Administrator is responsible for coordinating the resolution of customer-service tickets. This role involves managing enquiries, coordinating with internal and external teams, maintaining records, and resolving customer...

A well-established business is seeking to appoint a Senior Network Administrator Qualification: - National Diploma Engineering/Information Technology 5+ years; OR - B.Eng / B.Sc Hons (Comp Sci/Engineering or related field) with 3+ years Experience: - Working as a technical resource on network infrastructure - Experience in network operations and service support - Experience working with...

Our client is a leading South African microlending company dedicated to providing accessible and responsible credit solutions to clients. Leveraging advanced technology and data-driven decision-making, we deliver fast, fair, and flexible loan products tailored to client needs. Our innovative approach combines cutting-edge digital platforms with a customer-centric ethos to empower financial...

Key Responsibilities: * Maintain and manage, in conjunction with networking team, networking switches and routers conforming to requirements from Networking Security Team * Develop, manage and maintain documentation of the system architecture. * Develop and maintain database of existing networking equipment ô²ôlocation, serial number, model, configuration management. * Manage, in conjunction with...

- Must live in Cape Town - Must have a clear criminal record - Must have matric - Must have a clear ITC - Must be available immediately - Must have 5 years plus experience in DBA - Look for an Engineer with Database service background - International company with large DB scale experience - managing 150 DBAs globally - Extensive experience in Database Clusters - IT infrastructure knowledge within...

We are looking for a motivated and detail-oriented Junior IT Administrator to support the day-to-day IT operations of the business. The successful candidate will provide first-line technical support, ensure the stability of IT systems, and contribute to the ongoing improvement of infrastructure, security, and processes. This role requires a combination of technical expertise, strong...

Our Club Travel team is looking for a Franchise Administrator to join the team Purpose of the Role The Franchise Administrator plays a pivotal role in ensuring the smooth and efficient operation of the Club Travel franchise network. This position provides comprehensive administrative and operational support to all franchise partners, from initial application to ongoing day-to-day assistance....

Payfast by Network is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products. Developed in-house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade locally, across borders, and internationally. We are on the hunt for a...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

Roles and Responsibilities Location: Cape Town Nature: In Office Working days: Mon - Fri (40 hours a week UK time) Salary: R25 000 with benefits, medical aid and provident fund About: As an L2 IT Support Engineer, you will play a key role in supporting colleagues both in the UK and SA with their technical IT needs, ensuring smooth and secure operation of our IT systems and services. You will...

ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...

Our client is a large international law firm with offices in Sandton, Cape Town and Durban, providing premium legal services to clients globally. The Cape Town office is seeking a Junior Service Desk Analyst to join its Business Services IT team. Role Summary Reporting to the IT Customer Service Manager, this is a highly visible, customer-facing role requiring excellent communication,...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...

Renowned Company in Port Elizabeth is seeking a Junior Technician to join ht Job Purpose: To provide IT technical assistance to users with technical support of desktop computers, applications and related technology Requirements: Matric and A+ or equivalent qualification. (N+ will be advantageous) ; This is a junior role and no prior experience is required, however 0-12 months experience in...

This key leadership role reports to the Executive Manager. The successful person will own, manage and run all IT and maintenance elements across our Cape Town and Johannesburg campuses. We require a strategic and big picture thinker with the ability to think critically and identify potential issues before they arise. You will have a demonstratable knowledge of the full scope of IT infrastructure,...

Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...

SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...