IT helpdesk agent jobs in Cape Town

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion for all things digital and are prepared...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

Business unit, Department, Reporting Business Unit DPS Department Specialist Solutions: Retail & Heath Solutions Reports To Team Leader Grade OP1 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients’ needs. Key Deliverables / Primary Functions Clients - To provide excellent service...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

Customer Support Agent Join a High-Growth Fintech Start-Up Powering Global Payments Claremont, Cape Town | R10 000 - R15 000 | Shift-Based (7am - 3pm, 3pm - 12am) About Our Client Our client is a dynamic South African fintech company providing secure and seamless online payment solutions across diverse industries such as e-commerce and iGaming. With a focus on innovation, speed, and simplicity,...

Job Summary: As a Technical Support Agent, you will be responsible for providing exceptional voice and written support to students and faculty who contact us. You will serve as a primary point of contact for addressing inquiries, resolving issues, and providing guidance related to various technical queries. Responsibilities:Provide Technical Support- Offer timely and accurate assistance to...

This key leadership role reports to the Executive Manager. The successful person will own, manage and run all IT and maintenance elements across our Cape Town and Johannesburg campuses. We require a strategic and big picture thinker with the ability to think critically and identify potential issues before they arise. You will have a demonstratable knowledge of the full scope of IT infrastructure,...

Cape TownPermanentJoin a financial services provider with a strong focus on the African continent. They offer a diverse range of insurance and investment solutions that are tailored to meet the unique needs of their clients. Committed to transforming lives and securing a brighter future, they are dedicated to making a positive impact in the communities they serve.The roleThe IT Specialist/...

Simera Sense is a leading provider of Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Our Holdings Company is in Belgium, and our South African company is based in Somerset West, close to all amenities and diverse natural beauty, providing great lifestyle...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...

Renowned Company in Port Elizabeth is seeking a Junior Technician to join ht Job Purpose: To provide IT technical assistance to users with technical support of desktop computers, applications and related technology Requirements: Matric and A+ or equivalent qualification. (N+ will be advantageous) ; This is a junior role and no prior experience is required, however 0-12 months experience in...

Our client is a leading South African microlending company dedicated to providing accessible and responsible credit solutions to clients. Leveraging advanced technology and data-driven decision-making, we deliver fast, fair, and flexible loan products tailored to client needs. Our innovative approach combines cutting-edge digital platforms with a customer-centric ethos to empower financial...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.Key Responsibilities:- Provide first- and second-level support for desktops, laptops, printers, and mobile...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...