Call Center Operations Manager jobs in Centurion

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Purpose of the Role:To lead and manage the technical maintenance operations across high-priority client facilities, including data centers and administrative buildings. The role ensures the implementation of effective maintenance strategies, compliance with SLAs, and continuous improvement in service delivery, safety, and technical performance.Key Responsibilities:Maintenance Management: - Drive...

Senior Call Centre Manager Full-time, Permanent Location: Centurion, Gauteng Urgently Required Ready to grow your career and make an impact? Are you a strategic sales leader passionate about results and team success? Do you thrive in a high‑energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We are looking for a Senior...

First-level manager responsible for the performance, coaching, and development of a team of agents . Tasks Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. * Handle and de-escalate calls from highly frustrated or challenging customers. * Conduct regular 1:1 performance reviews and create development plans for team members. * Ensure...

Introduction- Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Job Summary Unique structure requires a bespoke skill set. Owning and managing rural and township shopping centres throughout South Africa, our client has set up their asset management differently. Whilst each shopping centre enjoys the full attention of an on-site Centre Manager, all other functions are centralised within their Gauteng office, including marketing, leasing, accounts,...

+Onex is hiring an Infrastructure Operations Manager who will be responsible for the Operational Management of the company’s data center and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including day-to-day management of the relevant...

Introduction We are currently looking for a solution orientated operations manager for our inbound department in centurion DC, Gauteng as the operations manager you will be responsible to ensure the effective management of inbound, warehouse operations, inventory control cost management, health and safety, people management and to achieve business objectives Job description- To ensure...

As a Switchboard Operator - Accounts Receivable, you are the first voice many of our clients will hear - and that makes your role incredibly important. You are responsible for delivering a fast, professional, and friendly switchboard service that ensures every caller feels heard, valued, and directed with care. This is more than just answering calls; it is about creating a seamless,...

ABOUTIntercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.Intercare Corporate Services situated in Menlyn Central,...

Logistics Call Centre Operator Join a high-impact logistics control centre that keeps a national fleet moving, safely and on time. In this role, you will be the first responder for drivers on the road, coordinating roadside repairs, approving diesel, tracking journeys, and ensuring every delivery stays on plan. Your calm under pressure and eye for detail will make a real difference every single...

Company Description Syngenta Group is one of the world's leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across more than 100 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world's most local agricultural technology and...

Introduction Through our client-facing brands the Momentum Metropolitan Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achievetheir financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest...

MORE ABOUT THE ROLE: Contract Start Date 01-12-2025 Contract End Date 31-12-2028 Nationality South African citizens / residents are preferred. Applicants with valid work permits will also be considered. Product Information High Performance Computing (HPC) is a comprehensive platform that provides a robust and scalable foundation for Computer-Aided Design (CAD), Computer-Aided Engineering (CAE),...

MORE ABOUT THE ROLE: Contract Start Date Contract End Date Nationality South African citizens / residents are preferred. Applicants with valid work permits will also be considered. Product Information High Performance Computing (HPC) is a comprehensive platform that provides a robust and scalable foundation for Computer-Aided Design (CAD), Computer-Aided Engineering (CAE), and Product Data...

Introduction Consult is a registered authorised Financial Service Provider (FSP), holding a FSCA Category FSP I and II license. Consult dispenses financial planning, product advice, product execution and investments management services to individuals and businesses in the high net worth, affluent, retail upper and small business enterprises (SME's) market. Consult, being an authorized FSP, is...

Consult is a registered authorised Financial Service Provider (FSP), holding a FSCA Category FSP I and II license. Consult dispenses financial planning, product advice, product execution and investments management services to individuals and businesses in the high net worth, affluent, retail upper and small business enterprises (SME's) market. Consult, being an authorized FSP, is able to offer...

Company Description Syngenta Group is one of the world's leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across more than 100 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world's most local agricultural technology and...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...