customer complaints jobs in Drakenstein

Our client in Paarl is in need of a junior Customer Support Consultant. The Support Consultant provides high-quality customer and technical support to ensure a positive customer experience and strengthen trust. The role focuses on professional service delivery, effective problem resolution, and maintaining the company’s reputation through excellent customer care. Key Performance Areas Customer...

Plastic Packaging Cape (Pty) Ltd is seeking a motivated and results-driven Sales Representative to join our team in the Western Cape. This role is ideal for a self-starter with a passion for sales, strong customer relationship skills, and an interest in the agricultural and industrial sectors.The successful candidate will be responsible for driving sales growth within the designated area by...

Minimum requirements for the role: - Must have a B. Sc. Agriculture or related degree or extensive practical experience in the fruit industry with a strong, proven focus on fruit production - Demonstrated and verifiable sales track record; agricultural inputs/agronomic services is preferred - In-depth, hands-on technical knowledge and experience in fruit production (varieties, pests, diseases,...

JOB ROLE REQUIREMENTS QUALIFICATIONS - Grade 12 - Diploma/Degree in Retail or Business or related qualification will be advantageous EXPERIENCE - Minimum of 5 years experience working in a retail environment, ideally in a managerial or leadership level. KNOWLEDGE REQUIRED - Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and...

Duties: - Proactive selling of products, new and existing using solid presentations. - Expose the cost-benefit analysis to potential and existing customers. - Establish, develop, and maintain strategic long-term relationships with customers. - Cold calling – minimum of two new customers every month. - Expedite the resolution of customer problems and complaints to maximise satisfaction – follow...

Minimum Requirements: - Qualification in Quality Management or a related field. - Minimum of 3 years experience in a Quality Control or Quality Assurance role. - Own reliable transport. - Completed internal auditing training or certification. Duties and Responsibilities: Operational Quality & Food Safety - Perform daily inspections of the production facility and report any non-compliance or...

Overview Hire Resolve is excited to present an opportunity for a skilled Millwright to join a reputable company in Paarl. The ideal candidate will be responsible for both planned and reactive maintenance, maintaining high-quality and safety standards, and contributing to a smooth production schedule. Responsibilities Respond to maintenance requests, investigate complaints, and perform...

Location: Stellenbosch About the Role We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who thrives...

Key Responsibilities - Manage and maintain product and client specification systems and online portals - Administer and investigate customer complaints, ensuring timeous resolution and closure - Support the implementation and ongoing management of Quality Management Systems (QMS) - Control and standardise quality and compliance documentation in line with certification standards - Plan,...

Key Performance Areas 1. Booking Appointments: Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers. 2. Customer Interaction: Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing. 3....

Duties: Monitor and administer time and attendance policy Monitor staff to ensure accountability in compliance with departmental goals. Execute operational projects and coordination of activities. Evaluate staff to ensure the effective and efficient operation of the daily functions. Provide assistance and support to your manager on and off duty. Determine customer needs and ensure operational...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPEÂ Â :Â Â Â Â Â Â Â Â Â Â Permanent SECTORÂ Â Â Â Â Â Â Â Â Â Â Â Â :Â Â Â Â Â Â Â Â Â Â Procurement BASIC SALARYÂ Â Â Â Â Â Â :Â Â Â Â Â Â Â Â Â Â Market Related START DATEÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â :Â Â Â Â Â Â Â Â Â Â A.S.A.P / Immediate REQUIREMENTS: - Grade 12 or equivalent - Diploma in Warehouse and...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Research BASIC SALARY : Market related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Matric. - Minimum of 2 years quality control experience in a similar environment. - Active participation in Quality Management System (QMS) implementation, specifically ISO 9001:2000. - Proficiency in...

Key Performance Areas: - Prepare for the arrival of customers and their vehicles - Compile accurate job cards, cost estimates, and service recommendations - Manage customer consultations upon arrival - Update and maintain the Dealer Management System and vehicle control systems - Liaise regularly with customers regarding vehicle status and progress - Act as the link between customers,...

Retail Shop Assistant At Clothing Junction, a leading retail company, we're passionate about delivering real value for real people. With over 240 stores nationwide, we blend style, affordability, and purpose — and we're growing fast As a Customer Care Assistant, you will help ensure every customer receives top-notch service in a clean, well-organized, and welcoming store environment. You'll...

Key Account Executive – Automotive Industry (Based in Paarl, Western Cape) Our client, based in Cape Town, is a leading supplier of products, components, parts, and equipment to the South African automotive industry. They are currently seeking an experienced Key Account Executive to join their team. The position will be based at their Paarl office. Duties: - Proactive selling of products, new...

Western Cape, Paarl Assistant Retail Store Manager in Paarl, Western Cape JOB PURPOSE To provide assistance to the Retail Manager in regards to an oversight and leading all operations of the store in ensuring that the store functions smoothly while optimizing profits. The role will promote and increase customer traffic to the store by improving customer satisfaction levels and ensuring stock...

Recruiter: Eskort Job Ref: Ire /JR Date posted: Wednesday, January 14, 2026 Location: Paarl, South Africa SUMMARY: Assistant Retail Store Manager in Paarl, Western Cape Job Purpose To provide assistance to the Retail Manager in regards to an oversight and leading all operations of the store in ensuring that the store functions smoothly while optimizing profits. The role will promote and...

Minimum Requirements: - Qualification in Quality Management or a related field. - Minimum of 3 years experience in a Quality Control or Quality Assurance role. - Own reliable transport. - Completed internal auditing training or certification. Duties and Responsibilities: Operational Quality & Food Safety - Perform daily inspections of the production facility and report any non-compliance or...

JOB ROLE REQUIREMENTS QUALIFICATIONS - Grade 12 - Diploma/Degree in Retail or Business or related qualification will be advantageous EXPERIENCE - Minimum of 5 years experience working in a retail environment, ideally in a supervisory or leadership level. KNOWLEDGE REQUIRED - Prior knowledge and experience in management of; Inventory/stock, buying, staff, products merchandising, costs and...