Customer Support manager jobs in Ehlanzeni District

DUTIES:- Planned, frequency determined, customer visits.- Provide technical assistance.- Client contact.- Ensure that parts and labour sales budgets are achieved.- Technical diagnosis of customer problems.- Provide immediate corrective action or feedback to service staff.- Installations/machine hand overs including operator training & maintenance training.- Commissioning of components.- Condition...

An automotive dealer company in Nelspruit is looking for an experienced Service Manager to oversee the Service Department and ensure high levels of customer satisfaction and profitability. The ideal candidate will be a qualified technician, have strong negotiation and people management skills, and be fully computer literate. Experience with Automate or Kerridge is a bonus. This role offers a...

Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit - To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products. - To provide feedback, insights,...

The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company’s products and services and ensure that customers are fully satisfied and happy and ready to continue using the company’s products and services while actively promoting the brand and acting as a brand ambassador at all...

A leading retailer in health and beauty is seeking a Shop Assistant/Cashier in Mbombela, South Africa. This position involves delivering excellent customer service, managing point of sale operations, and maintaining high levels of accuracy in transactions. Candidates should have Grade 12 with at least 50% in Maths and English, along with some experience in a retail or FMCG environment. Join a...

A leading retail company in South Africa seeks an Assistant Store Manager to drive performance, ensure exceptional customer service, and develop staff. The ideal candidate must have proven retail management skills, strong leadership qualities, and a passion for customer service. Responsibilities include overseeing sales targets, inventory management, and compliance with company policies. This...

A leading automotive service provider in Mbombela is seeking an experienced Administrator: Service Advisor to ensure high levels of customer service and coordinate workflow in the service department. The ideal candidate will have at least 3 years of experience, a clear criminal record, and a Service Advisor certificate. This position involves various responsibilities including managing service...

Your responsibilities will include: Support branded and unbranded channels with insights and recommendations on product and channel performance. Work with Channel Managers and Branded/Unbranded Specialists in implementing CXX strategy and executing instore elements. Provide ongoing feedback to COPS for continuous improvements on CXX journey. Analyse regional customer base in conjunction with Head...

LOCATION: Local Municipalities : Ehlanzeni (x1) Purpose of the Job: Responsible for the supervision of the issuing of bank cards to customers at the allocated sites. This includes the day-to-day management of the distribution including supervision of staff. The Team Lead Customer Services (TL) serves as Postbank's in-store banking representative within partnered retailers. The TL provides...

CUSTOMER EQUIPMENT ENGINEER MARKETING SALES OPERATIONS, HAMMARSDALE Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...

You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...

An educational institution in Mbombela seeks a passionate educator to teach and support students in higher education. The role requires engagement with students, coordination of programs, and monitoring academic performance. Candidates must have a Bachelor's Honours in Business Management, experience in the teaching field, and the ability to adapt to a dynamic environment. The institution values...

We are seeking for driven individual to join our growing sales team for our well-established client. The perfect person will be eager to learn and motivated to help grow the business. - Provide exceptional customer service through face-to-face interactions. - Address customer inquiries and resolve issues in a timely and professional manner. - Maintain accurate records of customer...

Duties- Negotiate pricing with customers- Strong ability to close deals- Creating new business by marketing and selling of services and products- Build and maintain existing and new client relationships- Meeting customer needs- Able to meet targets- Provision of reports- Execute any other tasks as required by the business Minimum Requirement- Presentable and professional- Must have Matric/ NQ...

Job Overview:Date Posted: Posted 14 hours ago-Location: Nelspruit, Mpumalanga-Job Title: Junior Call Centre / Customer Service Operator-Salary: R6,000 - R8,000-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: 3 - 5 YearsJunior Call Centre / Customer Service Operator - Nelspruit.:Minimum Requirements: - Experience in customer service - Route panning experience...

About the role The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company's products and services and ensure that customers are fully satisfied and happy and ready to continue using the company's products and services while actively promoting the brand and acting as a brand...

LOCATION: Local Municipalities : Ehlanzeni (Kabokweni x2 and Daantjie x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and...