Customer Support manager jobs in Northern Cape

A leading multinational equipment provider in Northern Cape is seeking a Parts Planner responsible for ensuring optimal parts availability and inventory management. The ideal candidate will collaborate with customer managers and prepare parts lists for complex opportunities, requiring strong analytical and communication skills. This role is based onsite in Kathu and offers a dynamic work...

CUSTOMER SUPPORT OFFICER (Duty: Response/ Resolution) The Response/ Resolution Duties are responsible for ensuring a smooth and efficient support experience for merchants by addressing their concerns, technical issues/ incidents, and requests. These roles require prompt and effective communication, providing both immediate workarounds and final resolutions while escalating complex cases to the...

A leading retail company in Upington is looking for an experienced Branch Manager to manage all areas of operations. The role includes overseeing staff management, ensuring customer satisfaction, and driving store profitability. The ideal candidate should possess strong leadership skills, a diploma in retail management or business, and have at least 3-5 years of management experience. Join a...

A leading equipment service provider in Northern Cape is seeking a skilled professional to manage service support operations. Key responsibilities include overseeing staff, providing technical support, managing the warranty process, and maintaining relationships with clients. The ideal candidate will have extensive experience in a similar role, proficiency in SAP and CRM systems, and strong...

Qualifications: - Trade / B.Tech / B. Degree (Electrical/Mechanical Engineering) Experience: - 8 years experience in the heavy earthmoving equipment and mining environment - 2 years supervisory management (an advantage) - Experience maintaining rope shovels and electric loaders essential Specific Knowledge Requirements: - Computer Literate MS Excel. - Customer and Supplier liaison. - Technical...

A leading retail store in South Africa seeks a General Assistant to ensure outstanding customer service, manage stock merchandising, and maintain housekeeping standards. Candidates should have a minimum of Grade 10 or NQF 3 and be able to work shifts, weekends, and public holidays. The ideal candidate must communicate well in English and be able to perform basic calculations. This role offers an...

A leading agricultural company in Hartswater is seeking a professional to capture transactions during customer service and manage paypoint sales. The ideal candidate must have Grade 12 or equivalent and be computer literate in Microsoft Office. Experience in a similar role is preferred. Responsibilities include handling client interactions, processing receipts, and maintaining daily...

A major banking institution in South Africa is looking for a customer-focused individual to enhance customer interactions and provide product solutions. Key responsibilities include directing customers to the correct channels, ensuring compliance with procedures, and contributing to overall team effectiveness. The role emphasizes ethical conduct and supports the advancement of individuals with...

A leading retail company in South Africa seeks a customer service associate to efficiently handle point of sale operations and deliver superior service. This position emphasizes accurate cash handling, effective merchandising, and promoting customer loyalty through clubcard enrollment. A background in retail or FMCG is desirable, with a minimum Grade 12 education required. Join to support the...

Description - - Target achievement. - Ensure that the current customers are serviced - according to predetermined schedules. - Update customer information according to company requirements. - Sales reports. - Territory development through networking and cold calls. - Payment collections and credit control. Requirements - - Minimum of 2 years sales experience in a relevant industry. -...

A major retail corporation is seeking a General Assistant to provide exceptional customer service, manage stock merchandising, and ensure safety compliance in the store. Candidates should possess at least Grade 10 or equivalent, along with English communication skills. This position requires the ability to work under pressure and adapt to flexible shifts, including weekends and holidays. This...

A leading South African homeware retailer is looking for an administrative specialist to manage daily tasks, enhance customer service interactions, and ensure efficient stockroom operations. Candidates must have at least one year of retail and administration experience, and be able to communicate effectively with customers. The role requires attention to detail and the ability to work both...

An established industry player is seeking a dedicated Office Support staff member to join their team in Upington. This role is vital in maintaining a clean and efficient office environment, providing essential support services to legal practitioners and staff. Responsibilities include managing incoming and outgoing communications, filing documentation accurately, and ensuring excellent telephone...

A financial services cooperative is seeking a Member Support Assistant in Kathu to handle office administration and customer engagement. The role involves managing front desk operations, handling inbound queries, resolving complaints, and maintaining office records. Candidates should have a Grade 12 qualification with Mathematics and Accounting, as well as 2 years' experience in office...

Overview Proactively assess, clarify, and validate customer needs on an ongoing basis. Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success. Assist with quotes for parts, service, and equipment management solutions. Understand the full range of the...

A financial services company in Kathu is seeking a Member Support Assistant to provide effective office administration and customer support. This role involves managing front desk operations, handling inbound queries, and ensuring adherence to policies. Candidates must possess strong communication skills, experience in office administration, and a relevant educational background. A driving...

A leading building materials supplier seeks a General Assistant in Upington to provide excellent customer service, assist with merchandising standards, and maintain a safe and tidy store. Responsibilities include advising customers, managing stock, and ensuring compliance with safety standards. Ideal candidates need a minimum of Grade 10 and the ability to work shifts, showcasing strong...

A leading retail company in Northern Cape is looking for a Cashier to manage Point of Sale transactions effectively and ensure customer satisfaction. The ideal candidate should have a Grade 12 qualification and at least one year of related experience. Responsibilities include handling cash accurately, providing friendly service, and ensuring compliance with safety and security protocols. This...

Member Support Assistant (Office Administration and Frontline Engagement) In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups Job Purpose Provide effective and efficient office, administrative and customer functions in the membership support / client service department. Position is at the iMasFinance Kathu Branch. Job...

Qualification: - Trade Certificate: Millwright (essential) Experience: - 4 or more years post trade experience of heavy earth moving equipment in a mining environment specifically with 930 Haul Trucks. - 2 years supervisory experience (an advantage). - Machine Operator License (an advantage) - SAP - Intermediate. - MS Office - Intermediate. Job requirements: - Remains up-to-date with safety...