IT Operations Analyst jobs in Ethekwini

A company specializing in personnel services is looking for an IT Business Analyst in Durban to bridge the gap between business requirements and IT system specifications. The role involves managing existing applications, conducting business process analyses, and ensuring compliance with IT policies. Ideal candidates should have experience in project management and a solid understanding of...

A dynamic IT services provider in Durban seeks an Intermediate Application Support Analyst to deliver second-line technical support while ensuring minimal downtime for clients. Suitable candidates should possess a Matric and 1-2 years of Application Support experience, with strong skills in software development, technical diagnostics, and customer service. Ideal for those holding or pursuing an...

IT Senior Security Analyst Are you ready to take the lead in transforming cybersecurity landscapes and safeguarding digital frontiers? Our esteemed BPO firm is on the hunt for a dynamic and skilled IT Senior Security Analyst to join our vibrant team in Durban. This pivotal role is at the heart of our security operations, offering the chance to shape security architecture, deploy cutting-edge...

Reference: DBN000824-AD-1 Our client is a dynamic and ambitious family-owned and run export trading business based in Durban. They have been in existence for the last 50 years with a third generation in place. We specialize in the export of FMCG's, fruit and vegetables, meat, wines, and building materials to over 45 countries throughout the world. We have subsidiary businesses in both the...

A leading recruitment firm is seeking an experienced End-user Computing Analyst to join their IT team in Durban. The role involves managing client IT infrastructure, providing second-level support for incidents, and ensuring operational continuity. Ideal candidates should have a degree in IT and relevant certifications, alongside strong problem-solving skills and proficiency in technical tools....

A leading gaming company in Durban, South Africa is seeking an IT Governance, Risk, and Compliance Specialist. This role focuses on implementing and monitoring IT General Controls to ensure compliance with ISO 27001:2022. The ideal candidate will have a Bachelor's degree in IT and at least three years of experience in IT audit or compliance roles. The position involves working closely with...

1. Financial Analysis & Cost Optimization - Lead financial analysis initiatives to examine IT costs, identify trends, and develop strategies to reduce expenses across the group. - Support budgeting, forecasting, and strategic planning processes related to IT assets and services. - Collaborate with procurement and vendor management to optimize supplier contracts and service costs. - Provide...

A contact centre solutions provider in KwaZulu-Natal seeks an IT Operations Manager to oversee technology availability and incident management. The role requires 5+ years of IT operations experience, particularly in high-availability environments, along with strong leadership abilities and knowledge of contact centre systems. You will be responsible for ensuring compliance with security standards...

A prominent educational institution is seeking an IT Manager to oversee the technology supporting its BPO operations. The role includes ensuring system availability, incident management, compliance with security standards, and leading the IT strategy aligned with business objectives. Candidates should have over 5 years of experience in IT operations, preferably in BPO environments, and strong...

A global technology and services company based in Durban seeks a dedicated IT Support Specialist. This role requires 4.5+ years of experience in hardware and software support in a Windows environment. You will troubleshoot and resolve issues related to desktops, laptops, and network devices while ensuring compliance with ITIL standards. A strong capability in communication and problem-solving is...

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

Are you passionate about ensuring stability in operational IT environments and collaborating with teams? We’re looking for a new Team Lead to add value to our technology team! You would be leading the support of the Retail team. This role is not currently active, however we are open to talent pool candidates for opportunities that may become available in 2026. We will review applications in the...

Overview This role will support the implementation and ongoing monitoring of IT General Controls across multiple IT applications and platforms, while also playing a key role in maintaining the organisation’s ISO 27001:2022 certification. Reporting to the Head of IT GRC, the role will work closely with internal stakeholders to ensure effective governance, risk management, and compliance practices...

Job Purpose To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements Identify, mitigate and manage IT Risk Responsibilities - Assist in the managing of the group business...

Key purpose: Our company is currently on the hunt to acquire an IT Business Analyst (FICO). The role will be based in Westville and report into the Applications Manager. Duties and responsibilities: - Ensures that all tests are conducted and documented according to the standards agreed upon by the business unit and IT. - Responsible for ensuring that all documentation accurately reflects the...

We are seeking a strategic Financial Analyst to drive IT cost optimization, managing hardware and software assets, developing a transparent "Bill of IT," implementing showback/chargeback models, and providing actionable insights across all functions, including the Contact Centre, to support informed business decisions. Job Description 1. Financial Analysis & Cost Optimization - Lead financial...

A leading support services provider in Umhlanga Rocks is looking for an experienced IT Support Specialist. You will provide comprehensive end user support including troubleshooting desktop and network issues, while ensuring compliance with security standards. The ideal candidate will have over 4.5 years of experience in desktop support, possess a degree in computer science, and be flexible to...

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

IT Senior Security Analyst Are you ready to take the lead in transforming cybersecurity landscapes and safeguarding digital frontiers? Our esteemed BPO firm is on the hunt for a dynamic and skilled IT Senior Security Analyst to join our vibrant team in Durban. This pivotal role is at the heart of our security operations, offering the chance to shape security architecture, deploy cutting-edge...

Key purpose: Our company is currently on the hunt to acquire an IT Business Analyst (Inbound). The role will be based in Westville and report to the Applications Manager. Duties and responsibilities: - Work with the business to identify opportunities for improvement in business operations and processes. - Meet with relevant Business representatives to establish, understand and document...