Senior Customer Service Manager jobs in Fourways

- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information address any complaints in a professional and timeous manner; - Escalate any problematic issues to the...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...

Overview Our client, a leading global professional services firm, is seeking an experienced Senior Manager to lead their Business Service Learning & Development Practice for a major UK territory. This is a strategic leadership position within a cutting-edge Technology & Innovation Centre, responsible for driving L&D excellence across multiple service lines. You will manage senior stakeholder...

Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...

Gauteng, JHB - Northern Suburbs- Market related Hourly Cost To Company (Market related) Our client in the Consulting Industry requires the appointment of a Senior Customer Engagement Customer Service Consultant for a period of Seven (7) months with the following experience: - Certifications in Dynamics 365 for Customer Service - A highly experienced professional responsible for implementing...

MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Agent with 5 years of experience, to work hand-in-hand with our USA...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...

Overview Hire Resolve’s client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with clients. Responsibilities: Manage a...

Overview The Senior Category Manager: Facilities, Travel, Entertainment & Ins is responsible for effecting the most appropriate procurement processes to optimise the Total Cost of Ownership (TCO) to Omnia Group across a Global span at an acceptable level of supply risk, in accordance with all related policies. The Senior Category Manager will ensure alignment of Procurement Strategy and execute...

Overview:The Senior Category Manager - Logistics is responsible for optimising the Total Cost of Ownership (TCO) for all logistics-related procurement across the Omnia Group on a global scale. This role is essential in strategically managing logistics services including transportation, distribution, and warehousing to ensure an acceptable level of supply risk, compliance with policies, and...

Position Summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management Supervisor in the Customer Value Management Contact Centre situated at the head...

Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management...

POSITION DETAILS Manage the Restaurant areas and events in order to achieve financial, food and service standards JOB PURPOSEas set by the Company. Ensure that staff work there best to ensure a great client experience- Own transport required.- 3 - 5 years’ experience as a Restaurant Manager- At least 3-5 years’ experience in budget management- Well-organised with excellent multi-tasking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Senior Customer Success Manager: - Remote | EST Hours (Mon-Fri, 9AM-6PM) | Full-Time | Reports to Executive Leadership_ Are you a strategic, people-centric leader ready to elevate the customer journey from start to scale? We’re hiring a Senior Customer Success Manager to champion long-term relationships and drive meaningful outcomes for our clients in a fast-paced, content-driven...

Coca-Cola is in pursuit of a seasoned and strategic leader for the position of Group Director National Sales. In this high-profile role, you will be the driving force behind the direction, cohesion, and success of a national account team focused on transforming how Coca-Cola collaborates with and serves our treasured customers. Your mission will extend beyond meeting targets; it will involve...

Description (Industry) Senior Manager Customer Success Management (CSM) (m/f/d) Our Senior Managers CSMs (m/f/d): Act as strategic partners to our local, regional (and global) clientsAre an internal and external innovation agent. Drive change for faster reaction to changing market requirement.Are well-known experts in their market (industry, products, channels etc.)Lead a team of industry...