Customer Service Manager jobs in Fourways

Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...

A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...

A leading book retailer in South Africa is seeking a passionate Bookseller for a 195-hour contract. In this role, you will provide exceptional customer service, maintain store displays, manage stock, and build relationships with customers to drive sales. The ideal candidate is energetic, bilingual, and has a matric qualification, preferably with retail or sales experience. Join us to share your...

A grocery retail chain in Randburg is seeking a Customer Service Assistant to deliver exceptional service to customers. Responsibilities include assisting with product selection, processing payments, organizing stock, and ensuring customer satisfaction. Candidates should possess a Matric qualification, relevant experience, and a clear criminal record. Join a dynamic team dedicated to providing...

Customer Service Representative - Randburg Track reference: track_001516 Listing status: Online Apply by: 20 November 2025 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction TRACKER requires a Representative: Customer Services for the Gauteng region. The successful candidate will be responsible for...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...

Location Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader’s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Pineapple Tech PTY LTD is a dynamic leader in the short-term insurance and InsurTech industry, renowned for its innovation and commitment to simplifying insurance solutions. We leverage cutting-edge technology to create transparent and accessible insurance products for our customers. As part of our continued growth, we are currently seeking a Customer Service Manager to join our team and play a...

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

A leading retail chain in Johannesburg is seeking an achievement-oriented Store Manager. The ideal candidate will possess excellent customer service and people management skills. Responsibilities include driving turnover, managing stock losses, and executing in-store merchandising strategies. Candidates should have a flair for retail experience and a strong focus on figures and administration....

A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...

CS Sales Manager Our client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager. Duties & Responsibilities - Customer understanding: Identifies and understand customer needs. - Segment specific development of customers. Observe market trend in own cluster (e.g. competitive landscape, customer landscape). - Relationship management: Together with the team, the CS...

Branch Customer Service Manager Hire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with...

A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...

Job Overview:We’re seeking an experienced Senior Customer Service Manager to lead our offshore e-commerce support operations. This role requires a results-driven leader who can manage daily operations, build high-performing teams, refine processes, and ensure every customer interaction meets U.S.level service standards.Responsibilities:Proven track record in customer service management...

KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...

Branch Customer Service Manager Hire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with...

A leading retail brand in Randburg is seeking a Department Manager to support the Store Manager and drive business outcomes. The role involves fostering a culture of development, ensuring operational excellence, and advocating for the company’s charitable initiatives. Ideal candidates will have strong leadership skills and a commercial mindset to enhance customer experiences. This position...