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Customer Service Team Manager jobs in Fourways
Advert reference: click_013930 Advert status: Online- Position Summary:Industry:Wholesale & Retail Trade Job category:Retail Operations Location:Johannesburg Contract:Permanent Remuneration:Market Related EE position:Yes Brand:Clicks Group Introduction:Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational...
Job Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service - Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work - Drive sales across product and campaign initiatives to...
Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer serviceProvide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work Drive sales across product and campaign initiatives to exceed set...
Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information address any complaints in a professional and timeous manner; - Escalate any problematic issues to the...
Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
A retail company in Johannesburg is seeking a results-driven Store Manager to lead a high-performance environment. You will be responsible for driving store performance, managing inventory, and ensuring outstanding customer service. The ideal candidate has proven retail management experience and a passion for people development. This role includes retail hours and requires a commitment to...
KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...
Overview Hire Resolve’s client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with clients. Responsibilities: Manage a...
Purpose of the role To contribute to customer satisfaction by providing with flexibility, speed and security, goods for the internal and external customers. You will be working in receiving, replenishment, store warehouse or collection point. Main responsibilities: - Receive goods from suppliers, DCand control quantities / quality - Dispatch goods between the different areas (receiving,...
JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. QUALIFICATIONS & EXPERIENCE REQUIREMENTS: - Minimum Matric qualification is mandatory. - Tertiary qualification or course in management is an advantage. -...
JOB PURPOSE - We are seeking an experienced Quality Assurance (QA) Team Manager to lead our QA Team within a high-performance debt collection call centre environment. The purpose of this role is to ensure consistently high levels of call quality and customer experience, with strong adherence to company standards, policies, and compliance requirements. - The QA Team Manager will play a...
Position Summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management Supervisor in the Customer Value Management Contact Centre situated at the head...
Listing reference: track_ Listing status: Online Apply by: 4 February 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management...
JOB PURPOSE- We are seeking an experienced Quality Assurance (QA) Team Manager to lead our QA Team within a high-performance debt collection call centre environment. The purpose of this role is to ensure consistently high levels of call quality and customer experience, with strong adherence to company standards, policies, and compliance requirements.- The QA Team Manager will play a critical role...
Advert reference: click_013093 Advert status: Online- Position Summary:Industry:Wholesale & Retail Trade Job category:Retail Operations Location:Johannesburg Metropolitan Contract:Permanent Remuneration:Market Related EE position:Yes Brand:Clicks Group Introduction:Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the...
Advert reference: click_013092 Advert status: Online- Position Summary:Industry:Wholesale & Retail Trade Job category:FMCG, Retail, Wholesale and Supply Chain Location:Johannesburg Metropolitan Contract:Permanent Remuneration:Market Related EE position:Yes Brand:Clicks Group Introduction:To ensure service excellence at the point of sale by ensuring fast and efficient customer service and...