Call centre supervisor jobs in Gauteng

ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...

Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...

Purpose of the Job:The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Objectives:All aspects of overseeing Call Centre Agents:Management of service levels within the...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc. - Grade 12 (minimum) - Call centre experience essential - Well versed in disciplinary procedures - Able to roster and rotate staff on a daily basis - Attention to...

Job description:Marketing / upselling of products and services to both existing and prospective clients. Ensure that telephonic requests received within the Digital Division are handled efficiently. Ensure that all leads are actioned within agreed service levels and lead to contract conversion targets achieved. Manages all activities and the daily running of the Digital Team. Increase...

Job Purpose Monitoring the daily functions within the departments to ensure that agreed SLA and daily targets is being adhered to and maintain the relationships between the clients and the business. - Monitor and encourage staff by tracking daily progress. - Building strong relations internally and externally. - Dealing with escalations to ensure they are concluded. - Attending monthly client...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Matriculates And School Leavers to fill up different positions.Our Inbound and Customer Service Call Centre Section intends to do Expansion and looking for Grade 10 , 12 or School leavers who are interested to Apply for Exciting Positions in Both Inbound and Customer service.Candidates must be well Dedicated with Enthusiasm and Anxious to start a new Carrier. With or with No Experience can Apply...

- Local citizens - Certificate in Call Centre - Min 1yrs experience in a call centre environment - Excellent communication skills - Strong computer literacy - Own transportation

Minimum requirements: - Matric is a minimum requirement - Previous experience dealing with debt collection or a legal call centre, working for a bank or Law firm - 1+ years experience in a similar role Consultant: Nadine van Zyl - Dante Personnel Centurion

Listing reference: Listing status: Online Apply by: 10 December 2025 Position summary Industry: Pharmaceutical Sector Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit a Junior Contact Centre Consultant to work for...

One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...

A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services, Nigel for the position of: TECHNICAL CALL CENTRE OPERATOR Job Summary: (not limited to) - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of...

=ØãÜ NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 + Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere,...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

=ØãÜ NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 + Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere,...

An exciting job opportunity exists for a call centre agent in Sandton. Job Purpose The successful incumbent will be responsible for answering calls in a professional and customer-oriented manner. Responsibilities Answer incoming calls courteously within SLA Manage all cases professionally and efficiently within the correct time frames Provide personalised customer service by responding to...

Purpose of the job: - Answer incoming calls courteously within SLA - Manage all cases professionally and efficiently within the correct time frames - Provide personalized customer service by responding to the needs of the client - Ensure that all calls are captured on the relevant system (Dreamtec) - Clear knowledge and understanding of our corporate client’s policy wording, systems, protocols...

=ØãÜ NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 + Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere,...

CALL CENTRE SALES AGENTS NEEDED! Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + Commission Do you have the gift of conversation and a passion for sales? Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with...