Job Title: Conversion Agent (All EU Languages) - South Africa (Locals Only) Location: South Africa Relocation: Not applicable, locals only Experience: Minimum 1 year as a Conversion Agent Language Requirements: All EU languages (local candidates ONLY) Job Description: Opportunity for experienced Conversion Agents in South Africa. Candidates must have at least 1 year of relevant experience and...
We are seeking a detail-oriented and insight-driven AI Quality Analyst to evaluate the performance of AI-powered customer interactions across voice and chat channels. This role focuses on ensuring that AI agents deliver accurate, empathetic, and business-aligned responses while continuously surfacing opportunities for model and workflow improvement. The ideal candidate will combine analytical...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
(eng= Customer Success Consultant Our client is seeking a driven and client-focused Customer Success Consultant to build and maintain strong, sustainable client relationships. This role is integral to proactive client communication, payment follow-ups, and retention processes, ensuring consumers remain compliant while receiving ethical and professional service. About the Company Our...
EC Security is seeking an experienced and results-driven Customer Care Manager to oversee the Customer Care Department and ensure a high standard of service delivery across the business. This role is responsible for managing client interactions, resolving complaints, overseeing cancellations, and ensuring that all customer concerns are handled professionally, efficiently, and in line with...
Summary The Customer Engagement Consultant is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner About The Role Major accountabilities: - Drive Competitive Sales Growth. - Identify and...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
About the Role: We're looking for a confident, friendly, and motivated Customer Outreach Specialist to join our team. You'll be contacting potential clients, introducing our services, and helping create new business opportunities — all over the phone and online. No experience is required; we provide full training. What You'll Do: - Contact potential clients via phone, and email. - Have friendly...
An opportunity has become available for a Manager - Customer Success & Cross-Sell/Upsell in our Merchant division based in GautengPurpose of the position:To lead the Customer Success and Cross & Upsell teams in delivering exceptional value to the existing merchant base through proactive retention, product adoption, and wallet share expansion. This role ensures the strategic alignment of both...
Requisition ID: 44308- Job Location(s): Johannesburg, ZA- Employment Type: Full Time- Segment: Danfoss Climate Solutions Segment- Job Function: Sales- Work Location Type: On-siteDanfoss is thrilled to welcome an enthusiastic Customer Service Intern to join our dynamic team in Johannesburg, South Africa. In this pivotal role, you will be instrumental in establishing and nurturing positive...
Job SummaryWe are seeking a motivated and detail-oriented Campaign Manager to design, execute, and optimize targeted merchant campaigns that drive product fit, adoption, and retention across the existing merchant base. The Campaign Manager owns the end-to-end campaign lifecycle—from identifying the right merchant segments to evaluating the offer fit and tracking campaign success.Key...
THE/STUDIO is a cutting-edge manufacturing platform designed to help creators, brands, and organizations seamlessly design and produce custom products. From apparel and accessories to promotional items, we make the process easy with low minimum order quantities (MOQs), exceptional quality, and the ability to meet even the tightest deadlines. Open to candidates from anywhere in the world! 👋...
Mission/ Core purpose of the Job: Ensures that tangible deliverables are met. Context: (Global influences, environmental / industry demands, organisational mission, etc.) Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's) Task Complexity: Indicates those KPA’s that are essential to the position itself. These are normally specific to the incumbent, the job...
A little more about us JOB PURPOSE & OBJECTIVE** To deliver world class service to customers by ensuring that the OTI process, quotations and general enquiries for domestic and crossborder customers are attended to and resolved in a timeous manner whilst also completing other administrative functions, such as liaising with freight forwarders and other stakeholders, to a high level of detail and...
Listing reference: track_001167 Listing status: Online Position summary:Industry:IT & InternetJob category:Call Centre and TelesalesLocation:GautengContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of CVM Sales Consultants in the Acquisitions Contact Centre...
We are Manta Sleep, the company dedicated to helping the world experience total darkness and, in turn, total rest. We believe that great sleep is the non-negotiable foundation for a great life. That belief drives us to obsessively design, test, and craft the world's most comfortable, effective, and modular sleep masks and related products. If you are passionate about innovation, comfort, and...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 12, 2026 Key Responsibilities Client Communication & Retention - Remind consumers of monthly debt review payments. - Engage clients regarding unpaid collections and negotiate resolutions. - Manage retention transfer requests and documentation. - Handle SOS clients and implement rescue or retention interventions. -...
Listing reference: track_001203 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Maximisation Supervisor in the...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
Watch our Vision Video: https://www.youtube.com/watch?v=hOU0TYnNsZo Take a tour of our Website: https://sparkschools.co.za/ SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates...