customer data jobs in Johannesburg

A prominent financial institution in Johannesburg is seeking an individual passionate about analytics to innovate customer engagement through data-driven methodologies. Responsibilities include developing analytical models, collaborating with various departments, and ensuring compliance with governance standards. Applicants should have a relevant degree and experience in data analysis using SAS,...

Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...

Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...

KEY PERFORMANCE AREAS: Player Engagement and Retention Strategy Player Retention Monitoring, Evaluation and Reporting Develops and implements comprehensive player engagement and retention strategies aligned with overall business objectives Collaborates with Marketing, Acquisition, Product and Customer Support teams to ensure retention initiatives are fully integrated and effectively...

Position/Title: Customer Manager Lower Reports Too: Customer Executive Function: Sales Location: Johannesburg Overall Responsibility: Overall responsibility for managing the relationship with key customers, agents and other key stakeholders and in so doing execute successfully against the national and regional business plans with key objective of meeting and or exceeding the sales budget. Main...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Job Description Managing the Systems and Implementations team in achieving the stated objectives related to the implementation Ensure all client implementations are delivered in accordance with global or local specifications, with the ability to provide accurate systems support in ongoing client servicing processes and procedures Evaluate and configure all client-specific systems requirements...

We have a 12-month contract available for an adaptable action orientated, highly motivated, individual with strong cold calling and customer service experience to join our international online driver platform client in Johannesburg. Individual must be comfortable with travelling every 3 weeks for a 2 day trip. they will be working 4 days a week at the office and 1 day from home. must have a...

Looking at hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high-impact, compliant execution that grows the clients brands and elevates customer experience. You’ll steer go-to-market plans, distributor performance,...

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

Overview The purpose of the role is to provide strategic partnership to Sub-segment Business Unit EXCO, other relevant Business Unit EXCOs and Segment Marketing EXCO by assessing business needs, offering marketing solutions, advising and directing the input into the development of overall segment marketing plans and leading programmes in line with the business strategic direction through the...

Customer Engagement Director, Fintech - Johannesburg Job Openings Customer Engagement Director, Fintech - Johannesburg About the job Customer Engagement Director, Fintech - Johannesburg Our Client is a fully-integrated B2B2X financial technology platform covering scoring, financial decisions, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering...

Customer Service Administrator Full-time | Fourways, Johannesburg | R10,000 starting salary (R12,500 CTC after 6-month probation) About Our Client Our client is a trusted supplier of innovative medical products and equipment, partnering with hospitals and healthcare institutions across South Africa. The company is driven by a commitment to improving patient care through reliable service, quality...

Johannesburg-Based | Scale-Up | Full-time Role | Operations Machine | Hiring Manager: Nonsuku Mthimkhulu Jem is hiring a Head of Customer Support in Johannesburg to take over the management of our high-performing 9-person support team. Jem is a fast-growing HR tech scale-up building tools for frontline teams, now supporting just under 200,000 frontline employees across South Africa. This is a...

Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical...

We are seekinga passionate and technically skilled Customer Support Engineer (ADMS S3 Core– DMS/OMS) to join our high-performing team. In this role, you will beresponsible for providing world-class technical support for GE e-terra ADMS and related products, ensuring the stability, performance, and reliability ofcritical energy distribution systems that power millions of lives. You will...

Job Summary: Responsible for defining and executing insights within the business as well as understanding internal and external sources of information to ensure value creation and improved execution for the business unit, to deliver customer analysis across the business units which support business decision making, strategy development and tactical delivery. Key Responsibilities and...

Description (Industry) Senior Manager Customer Success Management (CSM) (m/f/d) Our Senior Managers CSMs (m/f/d): Act as strategic partners to our local, regional (and global) clientsAre an internal and external innovation agent. Drive change for faster reaction to changing market requirement.Are well-known experts in their market (industry, products, channels etc.)Lead a team of industry...

Join Jem as a Customer Success Manager! ⭐ This isn’t a normal customer success role. It’s a chance to sit at the centre of South Africa’s fastest-growing HR tech company, helping employers across the country change how they care for their people. At Jem, Customer Obsession isn’t a buzzword, it’s the reason we exist. Our Customer Success Managers are the front line of that principle. You’ll...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...