escalation engineer jobs in Midrand

⚡ SD-WAN Escalation Engineer – Be the Last Line of Defence ⚡ When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If you’re looking for routine, stop reading now. If you’re looking for impact, adrenaline, and recognition, keep going. 🔥 What You’ll Do - Be the...

Key Responsibilities Technical Leadership - Design end-to-end Modern Workplace solutions across Microsoft 365, Azure AD/Entra ID, Intune/Endpoint Manager, Teams, SharePoint, and Power Platform - Define technical standards, patterns, and best practices for the Modern Workplace service line - Lead architecture reviews and provide technical governance across multiple CloudOps pods - Act as...

We are looking for a NOC Engineer to join our team and take on a vital role in one of the core functions of the business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space. We believe in providing more than just a quality wireless internet solution –...

ROLE PURPOSE The Data Protection: Intermediate Engineer is responsible for the administration, support, and optimisation of enterprise data protection environments, with specific focus on Veritas NetBackup and Dell EMC Networker solutions. The role ensures data availability, compliance with service-level agreements (SLAs), and robust recovery processes to safeguard customer operations. The...

Summary We are seeking to employ a Construction Site Agent to lead turnkey sanitation projects. The role involves planning, coordinating, budgeting, and managing the construction of projects from inception to completion. They are required to handle all aspects of project coordination and execution and will be responsible for ensuring that the project objectives are met in terms of quality,...

Role Summary The Lead Engineer is the technical authority for Modern Workplace delivery, responsible for designing and implementing Microsoft 365, Azure AD, Intune, and collaboration solutions that enable secure, productive hybrid working. You'll lead complex engagements, mentor engineers, define technical standards, and ensure CloudOps pods deliver outcomes that align with customer business...

Senior IT Infrastructure Engineer Responsibilities Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware...

Our client based in Isando, Johannesburg is seeking an Electrical Engineer to join their team. The ideal candidate will be responsible for identifying areas of energy efficiency and reliability improvement for Main LV distribution and downstream to the DC (e.g. UPSs, STSs, Distribution from DC to Energy Centre, Generator distribution, HV switchgear) including innovative technologies and...

Key Responsibilities: SD-WAN Architecture & Implementation -Design, configure, and deploy SD-WAN solutions across multi-site enterprise environments. -Architect and implement SD-WAN solutions using one or more platforms such as Huawei, VeloCloud, Cisco (Meraki or Viptela), or Fortinet. -Integrate SD-WAN environments with existing routing, switching, and firewall infrastructure. -Evaluate...

OVERALL PURPOSE OF JOB: We are looking for young information technology professionals with at least 3 years solid development experience, who wants to work in a structured support environment to provide application support on one of the notable supply chain systems in South Africa. Problem Management- Conduct Problem solving on user calls logged; - Provide feedback to the application management...

Business Department: Cyber Security PURPOSE: To analyse security events and alerts and to gather and carry out remediation tasks on console for Gijima clients through its toolsets, operational monitoring, preventative actions and crisis management FORMAL EDUCATION: - Grade 12 (essential) - IT Certificate/Diploma/Degree TECHNICAL CERTIFICATION: - IBM QRadar Certification - Fortinet FortiSOAR...

Overview Responsibilities: Assess, align, process, and follow through on all specified customer Revenue Assurance activities. Manage Case Manager roles and responsibilities concerning Revenue Assurance. Effectively manage identified revenue leakage areas, assist the business in closing these areas, recover revenue loss, and eliminate future leakage by implementing best practice controls. Ensure...

Required Experience · 8-10 years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.â · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record managing...

Key Responsibilities Technical Leadership - Design end-to-end Modern Workplace solutions across Microsoft 365, Azure AD/Entra ID, Intune/Endpoint Manager, Teams, SharePoint, and Power Platform - Define technical standards, patterns, and best practices for the Modern Workplace service line - Lead architecture reviews and provide technical governance across multiple CloudOps pods - Act as...

Summary The construction engineer oversees projects from the start through to completion. This includes, but is not limited to planning, budgeting, making key decisions, ensuring that construction projects fall within the proposed budget, and ensuring that all duties are executed and completed on time. Responsibilities and Duties - The project manager is required to handle all aspects of...

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...

Required Experience · 8-10+ years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.​ · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record...

ROLE PURPOSE The Business Analyst plays a pivotal role in driving operational excellence, customer experience, and digital transformation within the Service Management domain. This role is responsible for obtaining, analysing, and documenting business requirements, identifying process improvement opportunities, and enabling data-driven decision-making through effective reporting and stakeholder...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...

Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...