Escalation Manager jobs in Midrand

⚡ SD-WAN Escalation Engineer – Be the Last Line of Defence ⚡ When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If you’re looking for routine, stop reading now. If you’re looking for impact, adrenaline, and recognition, keep going. 🔥 What You’ll Do - Be the...

Role Purpose The successful incumbent will be responsible for providing prompt and accurate resolution of client complaints according to policy, procedures, legislative / compliance requirements and within Service Level Agreements. Requirements QUALIFICATIONS - Matric or equivalent (Essential). - Business related qualification (Desirable). - Relevant product training (Essential). - FAIS...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Job Description:The Senior Project Manager is a seasoned professional responsible for leading ITS’s most complex, strategic, or high-risk projects. With a proven track record of managing multi-phase or multi-location engagements, the Senior PM is trusted with clients and initiatives where clear communication, deep technical understanding, and high judgment are critical to success. In addition to...

Requirements - Matric & relevant Honours Degree in Commerce/Accounting - CA (SA) preferable - 6 - 10 years experience as an Accountant in a large corporate organization/group of companies - 3 years plus experience as a Finance Manager - Microsoft Dynamics and/or Sage X 3 experience - Full time Onsite - Midrand Key Responsibilities: Financial - Accurate and timely completion of allocated work -...

Do you come from Telecommunication industry and have good knowledge of Microwave Equipment? Then this role is for you! The Warehouse Manager is accountable for the strategic and operational leadership of all warehouse activities, ensuring efficient, accurate, and compliant inventory management across central and regional warehouses. The role is responsible for safeguarding company assets,...

Our client looking for a dynamic, high performing, problem solver, with great attention to detail, experience in the credit and risk industry and with a specific focus on member/ client satisfaction, to join their Team. The person would be individually accountable but should be able to function well within and contribute towards a collaborative team environment, where a common vision is shared....

Position: Warehouse Manager Department: Warehouse Reports To: Chief Financial Officer Job Purpose: The Warehouse Manager is accountable for the strategic and operational leadership of all warehouse activities, ensuring efficient, accurate, and compliant inventory management across central and regional warehouses. The role is responsible for safeguarding company assets, optimising operational...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...

Detail:Main functions of the Job: Perform regular equipment inspections to identify and address potential issues proactively.Oversee 3 yearly electrical maintenance shutdown to ensure time efficiency and appropriate level of maintenance at Energy Centre and MV level.Drive the transformation from preventative maintenance to condition-based maintenance.Make recommendations on which electrical...

The Strategic Portfolio Manager has accountable oversight to a portfolio of work within STI, applying industry best practices to manage the intake, scoping, planning, staffing, execution methodology, and long-term road mapping of projects within the portfolio. The position is for a highly skilled leader with a strong Strategy as well as Portfolio Management background. This role requires a deep...

ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...

Job Description Summary SSO Study Start-Up Manager is accountable for study planning, SSU activities and activation deliverables of assigned projects in compliance with Novartis processes, GCP/ICH and regulatory requirements in South Africa. Leads all SSU activities of assigned projects in close collaboration with SSO Feasibility Manager and SSO Site Partnership Manager as well as the global...

Description KEY RESPONSIBILITIES/ACCOUNTABILITIES, AREAS OF FOCUS & METRICS PROJECT MANAGEMENT The successful candidate will be involved in all stages of a project's life cycle (i.e. Initiation, Planning, Execution, Monitoring and Control, and Closure) for consulting specific projects. Most components of this role will relate to engineering, science, and/or environmental consulting. Scope of...

Job Advert Summary At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. We are looking for a dedicated Project Manager to assist with the...

Job Context Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation. Applications that meet the stated requirements are invited for a vacancy exists for a dynamic...

Our client looking for a dynamic, high performing, problem solver, with great attention to detail, experience in the credit and risk industry and with a specific focus on member/ client satisfaction, to join their Team. The person would be individually accountable but should be able to function well within and contribute towards a collaborative team environment, where a common vision is shared....

Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...

ROLE PURPOSE The Availability & Capacity Management Specialist is responsible for the end-to-end operational execution and continual improvement of Availability and Capacity Management practices across Nexio's/Clients ICT services and infrastructure. The role ensures that IT services and supporting infrastructure are available, performant, and adequately resourced to meet current and forecasted...

ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities. In general, the Service Manager has: - Visibility at a management level within Vodacom Business and in the Customer environment - Awareness of the Customer's business priorities, objectives and business drivers -...