guest experience leader jobs in Midrand

Description POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take...

POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the...

POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the...

Responsibilities: Team Leadership & Management - Lead, coach, and motivate the outbound sales/BDC team to achieve daily, weekly, and monthly targets - Monitor individual and team KPIs including call volumes, appointments booked, show rates, and conversions - Conduct regular performance reviews, coaching sessions, and call listening - Manage staff scheduling, attendance, discipline, and ongoing...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and...

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We...

Job Description We are looking for an experienced Production Leader to join a heavy manufacturing company based in Midrand. Requirements: •Degree in Operations Management or Engineering •5 – 10 years’ experience in the steel manufacturing industry •Production Planning experience is essential Correspondence will only be conducted with short listed candidates. Should you not hear from us...

KEY SKILLS & EXPERIENCE Required - 3 to 5+ years experience in SDR, BDR, inside sales, or outbound prospecting roles - A relevant tertiary qualification (such as a Diploma or Degree in Marketing, Business, Sales, or Communications) - Proven experience leading, coaching, or mentoring an SDR or outbound team although not essential is a differentiator - Strong understanding of outbound sales...

National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function. At National Renal Care, we are committed to being an equal opportunity and affirmative action...

Duties and Responsibilities: - Assisting in managing all aspects of a store - Maximizing turnover and profit - Minimise shrinkage by monitoring stock related risks. - Deliver exceptional customer service by implementing customer experience strategy. - Lead Talent selection, training, coaching, retention and recognize initiatives for all team members. - Innovative visual merchandising to optimize...

To ensure that staff utilise automated point of sale system to its full potential.- To oversee and monitor document processing with the Logistics Staff.- Authorise the release of amended stock transfers.- Review status of transfers per depot and speed of response.- Monitor the frequency of depot request amendments and report thereon.- Oversee control of 3rd party supplier consignment stock.-...

The hiring organisation is a brand leader in the financial, wealth and healthcare industry. This role is based at the Company's head office in Centurion. Through our client-facing brands the Company with the Affiliate (wellness and rewards programme), and our other specialist brands, the group enables business and people from all walks of life to achieve their financial goals and life...

Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...

To provide comprehensive administrative leadership and support within the financial and wealth management environment. This role combines hands-on administrative duties with team leadership responsibilities, ensuring efficient operations, compliance with industry regulations, and superior client service delivery. The position requires a proactive, highly organized individual with strong...

Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...

INTERNAL SALES TEAM LEADER: Location: Edenvale, Gauteng NON-NEGOTIABLE REQUIREMENTS: - Strong sales, administrative, and invoicing skills. - Proven experience in managing people. - Strong no-nonsense personality ROLE OVERVIEW: The Admin Supervisor provides oversight of sales administration, invoicing, and delivery schedules, coordinating with sales, warehouse, and finance teams, supporting admin...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Job Description Hello Future: Sales Team Leader Welcome to FNB, the home of the #changeables. We design for the shapeshifters and the game changers. As part of our talent team FNB Personal Segment Advisory and Suites, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme),and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

QUALIFICATIONS & EXPERIENCE REQUIRED- Minimum Matric qualification is mandatory.- Tertiary qualification or course in management is an advantage.- At least 5 years’ experience in a debt collection call center with at least 1 year leadership experience in a 2IC role to Team Leader.- Basic knowledge of reporting services.- Understanding of the POPIA regulations.- Understanding of Debi check...