Customer Account Agent jobs in Parow

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Team Leader Location: Passive House Head Office, Milnerton Job Summary: We are seeking a friendly, attentive, and solution-oriented Customer Service Agent to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues,...

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending. Our South...

Minimum Qualifications and Experience: - Matric - At least 1 to 2 years’ experience within a contact centre, of which admin experience would be beneficial. - Continuous Improvement experience beneficial. - Proven experience as an office administrator, office assistant or relevant role would be an advantage - Outstanding communication and interpersonal abilities - Excellent organisational...

Senior Customer Service Agents Wanted Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. Based in Brackenfell. --------------------------------------------------------------- Working hours:40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am...

We handle customer queries and complaints from various clients. Duties and Responsibilities: - Handle customer complaints, - Provide appropriate solutions and alternatives within the time limits; - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take customer calls and provide accurate,...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Role Purpose Deliver professional service to clients through various servicing channels (inbound calls, emails, walkin interactions etc.), and responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. Requirements - Grade 12 (essential). - 2-3 years' experience in a call Centre or client service environment...

Requirements:Experience dealing with customers Matric Credit & Criminal clear Must be willing to work as a flexi for at least 5 hours per day. MUST NEVER HAVE WORKED IN A CALL CENTRE BEFORE Job Type: Part-time Salary: R4,300.00 per month Application Question(s): - Are you able to work in Bellville and Century City? - Are you able to work shifts including weekends and public holidays? -...

Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...

Applications are invited for the Network Monitoring Agent position. This is an office-based position, to be based in Plattekloof, Cape Town. Purpose Of The Role The Network Monitoring Agent is responsible for the real-time monitoring of network activity, swiftly responding to alerts from network monitoring systems, assessing their customer impact, and proactively driving issue resolution. Acting...

The Customer Support Agent is responsible for managing incoming customer interactions across phone, email, and other communication channels. The role ensures accurate information delivery, efficient order processing, and timely Level 1 issue resolution for sales, technical, and operational queries. This position is essential in upholding customer satisfaction and driving operational...

Role Overview We are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced...

The main accountabilities are the achievement of all sales targets, follow policies and procedures (OHS and COVID-19, stock, cash, credit vetting etc) and ensure accurate administration and customer satisfaction at all times. The key responsibilities of the role are as follows: - Adhere to “The Telkom Way” policy to ensure excellent customer service. - Maintain optimal customer service...

Customer Support Agent Join a High-Growth Fintech Start-Up Powering Global Payments Claremont, Cape Town | R10 000 - R15 000 | Shift-Based (7am - 3pm, 3pm - 12am) About Our Client Our client is a dynamic South African fintech company providing secure and seamless online payment solutions across diverse industries such as e-commerce and iGaming. With a focus on innovation, speed, and simplicity,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) provider, trusted by clients worldwide to deliver tailored, high-quality solutions. With a strong focus on customer experience, innovation, and operational excellence, we are expanding our team and seeking motivated professionals to join us. As a Customer Service Agent – Payables Support, you will play a key role in assisting...

Our client is a licensed iGaming and sports betting operator with an established presence in South Africa, operating a fully regulated online sportsbook and casino platform. With a strong focus on player protection, regulatory compliance, and service excellence, they are continuing to build out their customer support function in Cape Town. They are seeking a Customer Support Agent who...

Job Title: CUSTOMER SUPPORT AGENTABOUT BLOCKS ONLINEBlocks Online is a UK Based IT company that provides a comprehensive and fully integrated suite of web-based software - “Software as a Service” (SaaS) to Property Management companies and Managing Agents.The company is growing its market share and expanding the breadth of services that it is offering. It is because of this growth that the...

One of is in need of a Customer service Call centre Agent to join them in Bellville on a 3 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, customer service consultant Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top performer -...